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  #1  
Old 01-13-2010, 07:17 AM
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Bavarian Soundwerks, can I trust them?

I'm new to the forum, and would like to thank everyone for letting me in as a member. Great Forum....

I ordered some parts from this company 22.12.09, still no parts in my mailbox. So I sendt them an e-mail 08.01.10, asking about tracking for the shipment, no reply .

My question for you, my fellow X owners is:
Can I rely on this company or should I cancel the ordre and let my creditcard company know about it?

What are your experince with this company?

Last edited by Tricky Martin; 01-13-2010 at 09:46 AM.
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  #2  
Old 01-13-2010, 07:36 AM
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maybe christmas and new year holidays has anything to do with it?
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  #3  
Old 01-13-2010, 07:47 AM
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Possible!

Quote:
Originally Posted by emil View Post
maybe christmas and new year holidays has anything to do with it?
Yes, ofcourse, but an reply on an e-mail should be that hard?
Simple customer service, don't you think?
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  #4  
Old 01-13-2010, 09:37 AM
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BSW is a sponsor here and X5 owner - I am sure you will get a response from them shortly...
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  #5  
Old 01-13-2010, 09:51 AM
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I did not know that

Quote:
Originally Posted by X5Dawg View Post
BSW is a sponsor here and X5 owner - I am sure you will get a response from them shortly...
Thanks for calming my nerves, I will give them some more time then.
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  #6  
Old 01-13-2010, 10:05 AM
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i've ordered from them with no issues. I'm sure they are just backed up from the holidays. not to mention being a forum sponsor try PMing them
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  #7  
Old 01-13-2010, 10:56 AM
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Completely honest folks. Just call them.
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  #8  
Old 01-13-2010, 11:42 AM
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Great company, I am sure you will hear from them soon.
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  #9  
Old 01-13-2010, 01:25 PM
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I got my dice unit from them and it works perfect. I could no be happier especially with the free shipping and free tool kit.
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  #10  
Old 01-19-2010, 04:58 AM
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Still no answer!

BSW does not reply on my e-mail.
Does anyone know how to cantact them trough this forum?
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