Heated seat replaced after fire..

[David Carr]

Well, the dealer came through on a new seat cushion after my seat heater caught fire last week. They started to charge me the $50. deductible as per the CPO warranty but I convinced them not to. I said, "we're not talking about something just simply being broken here. We are talking about a fire hazard!" Besides, it was already in for a different repair which I did pay the deductible on. United BMW in Roswell, GA has been good to me so far!

[BrianX54.4is]

Did they explain the mode of failure of the heating element - i.e. was it a component or design fault. It's a bit of a worry that this can happen!!!

The heater in my drivers seat adjustable thigh support cushion has recently stopped working - but at least no fire!!! I haven't had the chance to investigate it yet.