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#1
09-02-2010, 01:09 AM
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SOB Dealer
Well I won't name names but they rhyme with United BMW of Roswell. I'm on my third bluetooth module so far with this car. Back in the spring I put a hacked OS on my Blackberry and it stopped working with my car. I thought it was my fault & lived with it until I got a new phone. Looking back on it, I had the car in the shop at the same time. Since this thing has died many times I have all the codes for the bluetooth written on the cover of my owners manual. Once I bought a new phone & it would not pair-I pulled the trunk apart and found a bluetooth module with a different code than the last one. Thanks you bastards--and anyone with 0243--its almost new.
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06 4.4i 01 330cic Last edited by tdgard; 09-02-2010 at 01:14 AM. 
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#2
09-02-2010, 01:16 AM
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That sucks.
I have had good luck with them and their parts pricing is among the best around as far as Atlanta dealers go. Especially as they offer a BMWCCA discount and some other's, like Global, don't.
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Profeshenal spellar Last edited by FSETH; 09-02-2010 at 06:47 PM.
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#4
09-02-2010, 10:14 AM
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The passcode should be on the bottom of the module since u don't have the card.
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04 X5 4.8is 76 2002 X-Pipe and Dinan Mufflers: www.youtube.com/watch?v=eWQh-izaTcY Pics http://www.flickr.com/photos/stevenb...7607968312734/
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#5
09-02-2010, 10:30 AM
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Quote:
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06 4.4i 01 330cic
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#6
09-02-2010, 11:11 AM
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Had good experience with them when i used to live in the area...mid to late 90's. I've learned to develop a good relationship with reps and request a tech with particular expertise for specific issues.
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#7
09-02-2010, 01:29 PM
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This has been the only non positive experience with them. Perhaps I was a bit harsh-but to all the techs out there-please take the customer into consideration when swapping parts while trying to solve a problem.
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06 4.4i 01 330cic
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#8
09-02-2010, 01:06 PM
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Obviously they had to change the module for whatever reason, but the tech is supposed to note the new PK in the story on the ticket, as well as the adviser telling you and noting it in the appropriate spot on the manual... They just dropped the ball a little bit.
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"When you do things right, people won't be sure you've done anything at all" (Bender, futurama) You make something idiotproof, they'll make a better idiot You think professional is expensive, just wait until you pay for amateur. Never let your sense of morals prevent you from doing what is right. Examine what is said, not who speaks. X5 pics RIP 4.6is..... 2003 4.6is 
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#9
09-02-2010, 01:33 PM
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Quote:
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06 4.4i 01 330cic
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#10
09-02-2010, 02:50 PM
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On behalf of United BMW Roswell, I apologize for the oversight in not providing you with the new bluetooth passcode.
I'm not sure where the communication failed, but it should have been documented on the service paperwork provided when you took delivery of your X5. Once again please accept our sincere apologies and hopefully you will still consider United BMW Roswell for your future BMW needs. If you have any additional questions, please do not hesitate to contact me via email or phone. Best Regards, Steve Maguire eCommerce Manager United BMW Roswell ph: 678.832.4617 Last edited by SteveM; 09-02-2010 at 02:59 PM.
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