TechServ

[X5Ghost]

Anyone has any experience with "TechServ"? it's an after market extended warranty through my two local BMW dealers!! They recommend them and their prices are competitive with Warranty Direct. The only advantage here is obviously buying them through the BMW dealership which give some dealership ties. The dealer syas they use them for service with no issues. Any comments or feedback is appreciated folks.

[X5Ghost]

Anyone ?? There gotta B someone out there who has TechServ?

[vinuneuro]

Originally Posted by X5Ghost

Anyone ?? There gotta B someone out there who has TechServ?

Before going with WarrantyDirect, our dealer tried to sell the TechServ warranty. What really bothered me is that I couldn't find any information about them online. Also, I think they'd approve claims only at the BMW dealer you bought from or a dealer that uses them. What if you're in unfamiliar area where BMW is not nearby? The two things I like about WarrantyDirect are that they cover parts that fail due to wear (somewhat common on BMW suspension), and you can go to ANY mechanic/dealer and they'll approve the claim.

[statdoc]

Don't know if this helps, but I happened to be at my local dealership today. While there, I spoke with the financial guy who sold me the BMW Extended Warranty recently. I asked him lots of questions, to reassure myself that my warranty was better than some of those I see discussed here. He said mine is underwritten/outsourced to "US Warranty", and is honored by any BMW dealer. He assured me that if that company went belly-up, the local dealership would be obligated to honor the policy, since they had sold it as agents. He also said that the better warranties are only available if purchased during the OEM warranty period (4 year/50k mi), and after inspection, to ensure that the car is still in reasonable condition. He pointed out that if full bumper-to-bumper warranties were sold over the internet, without any inspection, there would be so many claims that the company would bleed cash and fold quickly.

[vinuneuro]

Originally Posted by statdoc

Don't know if this helps, but I happened to be at my local dealership today. While there, I spoke with the financial guy who sold me the BMW Extended Warranty recently. I asked him lots of questions, to reassure myself that my warranty was better than some of those I see discussed here. He said mine is underwritten/outsourced to "US Warranty", and is honored by any BMW dealer. He assured me that if that company went belly-up, the local dealership would be obligated to honor the policy, since they had sold it as agents. He also said that the better warranties are only available if purchased during the OEM warranty period (4 year/50k mi), and after inspection, to ensure that the car is still in reasonable condition. He pointed out that if full bumper-to-bumper warranties were sold over the internet, without any inspection, there would be so many claims that the company would bleed cash and fold quickly.

Is yours the BMW Extended Warranty sold by BMW NA or a warranty sold by the dealer? They are two different products.

[statdoc]

I was told BMW NA did not do extended warranties. I do have the BMW NA "Maintenance Program Upgrade (increasing the covered maintenance to 72 mo/100k mi). The extended warranty is a dealer-sold item.

[X5Ghost]

Originally Posted by statdoc

He assured me that if that company went belly-up, the local dealership would be obligated to honor the policy, since they had sold it as agents.

I would ask for that in writting if I was you. When the rubber meets the road, if they went belly up, the dealer will say they have nothing to do with that company becuase you signed the contract and maybe didn't quite read the fine print! I hope this is not the case because that is the one thing about TechServ I like is their relationship with the dealer. I'll have to check out whether they cover other repair facilities or not. Thx for your input folks.

Anyone else with TechServ experience?

[X5Ghost]

Bump .. anyone else please?

[Rob_]

Never heard of them but they should be OK if your dealer recommends them.
A couple of things to check are:

What is NOT covered?
Does TechServ pay the claim or do you pay and then get reimbursed?


Rob_

[X5Ghost]

Today the dealer gave me their brochure to read. The Brochure lists everything that is not covered unlike other companies that leave it vague! He quoted me $2544 for 4yr/100k or $2618 for 5yr/100K with a $100 deductable on both! Sounds like a good deal, deosn't it?