HELP!! My driver side door won't open

[gregwx5]

So I let my mom drive the X and she has to break it. As she was driving away she calls me to tell me that all the interior lights are on...so I tell her that a door must be open. She then realizes that the driver side door will not stay closed. I go out there to see if the latch got stuck in the locked position, moved it around and finally the door closed....but it will not open. Seems like the handles aren't connected....the door locks and unlocks normally..but when locked it won't unlock when the handle is pulled on the inside and won't open fron in or out. Did ne one every have something like this happen....and am I right to believe it probably is not covered under cpo. thanks