Bumper/tailgate issue

[jazzyj13]

Originally Posted by BMW X5

guys I have an issue: car was bumped and now when I close the tailgate or open it it runs the bumper. I felt around and seems like the inside bumper clips popped out. Any suggestions or thoughts or take to dealer and play dumb? No damage it was just I guess someone backup parking but non the less ...

Same thing happened to me the guys in my parking garage like to play bumper cars, I do have a pretty thick bumper guard that wraps around the bumper so there aren't any blemishes on it. Took it into the dealer and they admitted that the clips that hold the bumper on are subpar, obviously I'm not the first to complain about this. Luckily I'm still under warranty so they ended replacing the entire bumper. If they do it for you inspect their work after, they ended forgetting to replace the bolts that hold the bottom of my fender flares to the inside of the wheel well.