Home Forums Articles How To's FAQ Register
Go Back   Xoutpost.com > BMW SAV Forums > X5 (E70) Forum
Fluid Motor Union
User Name
Password
Member List Premier Membership Search Today's Posts Mark Forums Read

Xoutpost server transfer and maintenance is occurring....
Xoutpost is currently undergoing a planned server migration.... stay tuned for new developments.... sincerely, the management


Reply
 
LinkBack Thread Tools Display Modes
  #1  
Old 09-18-2015, 07:00 AM
Member
 
Join Date: May 2009
Location: Vashon, WA
Posts: 77
rcasey is on a distinguished road
Side window replacement concerns

The front passenger side window was broken out of my 2008 X5 last night while at a local restaurant. I notified the police and USAA, my insurance company. Being after hours, I was not able to get much info on how to proceed with replacement, and fortunately for me, I've had only one or two claims in the forty plus years I've been with USAA, and never a side window.

What are some of the issues I should be sensitive to concerning quality of the work and proper installation of the new window?

Is this sort of replacement a routine glass company job, or must I insist only a BMW dealer will suffice?

Any tips or guidance will be appreciated.

Ciao,
Dick
Reply With Quote

Sponsored Links

  #2  
Old 09-18-2015, 07:39 AM
Member
 
Join Date: Feb 2015
Location: Lake Forest, IL
Posts: 417
bmrboi2 is on a distinguished road
Sorry to hear about some degen doing that to you. (Had it happen 3 times in Hawaii and once when we lived in rat hole Seattle) Didn't your alarm go off?

USAA is awesome, we have had them for almost 20 years. They'll ask you to use a preferred installer vs the dealer but ultimately it's up to you.

I say go to the dealer as they will replace it with a genuine BMW part vs aftermarket glass and they should know how to get it done right rather than some guy from safelite who replaces windows in Mazdas and Chevys.
__________________
2010 X5 3.0 X-drive Titanium Silver/Black
2018 Ford F-150 Platinum Crew
2010 528xi (His)
2017 M2 Manual (His)

Former Headaches:
2008 X5 RIP
2015 M235
2013 135is
2009 535xi Wagon (JUNK)
2007 530xi 6spd CPO Sport (Best Damn Car EVER)
2011 335xi M-sport Coupe 6spd (Sex on Wheels)
2010 550GT "CPO" (Junk)
2012 X5 35d "CPO" (More Junk)
2004 330i ZHP Sedan
2002 325xi Wagon
2000 323i Sedan
1998 M3 Sedan
1992 325i Sedan
Reply With Quote
  #3  
Old 09-18-2015, 08:28 AM
Member
 
Join Date: Apr 2015
Location: Washington Island, Wisconsin, thru Death's Door
Posts: 219
Doug Huffman is on a distinguished road
There have been issues in the past with window regulators. Go to BMW.
__________________
Believe nothing read or heard without verifying it oneself unless it, Weltanschauung congruent, fits ones worldview.
Reply With Quote
  #4  
Old 09-18-2015, 11:09 AM
Member
 
Join Date: Aug 2006
Location: DC
Posts: 524
Price is on a distinguished road
Quote:
Originally Posted by Doug Huffman View Post
There have been issues in the past with window regulators. Go to BMW.
Issues with window regulators on E70 caused by glass replacements? Do tell.
Reply With Quote
  #5  
Old 09-18-2015, 12:05 PM
Member
 
Join Date: Apr 2015
Location: Washington Island, Wisconsin, thru Death's Door
Posts: 219
Doug Huffman is on a distinguished road
Quote:
Originally Posted by Doug Huffman View Post
There have been issues in the past with window regulators. Go to BMW.
Quote:
Originally Posted by Price View Post
Issues with window regulators on E70 caused by glass replacements? Do tell.
Not much of a logical intersection between my post and yours, must be a K Street person.
__________________
Believe nothing read or heard without verifying it oneself unless it, Weltanschauung congruent, fits ones worldview.
Reply With Quote
  #6  
Old 09-18-2015, 12:28 PM
Member
 
Join Date: Aug 2006
Location: DC
Posts: 524
Price is on a distinguished road
So you have nothing on the subject. Got it.
Reply With Quote
  #7  
Old 09-19-2015, 04:40 AM
Member
 
Join Date: May 2009
Location: Vashon, WA
Posts: 77
rcasey is on a distinguished road
Meet with "The Adjuster"

After calling USAA, I encountered two "paths"; if only the glass needs replacement, it's "go to the BMW dealer and get it replaced", If there is any "other" damage, it becomes "Meet the Adjuster".

I do have "other" damage. The bamboo trim below the glass at the top edge of the door panel is chipped and scratched from falling glass. One small scratch on the bamboo glove box cover, and one small but noticeable scratch on the radio grill and rubber dash cover below the rear view mirror.

The broken window had been covered with tinting film, and when the window was broken, a square of glass and window film (10x14 inches) was laying on the dash, the apparent source of the above mentioned damage to the dash and glove box trim.

Lack of experience with insurance adjusters prompts the questions. I can assume, the USAA Adjuster will question the damage to the dash and trim, and try to avoid replacement. From those who have been thru this route, what should I expect, and other digging in my heels, what is my best strategy?

Ciao,
Dick
Reply With Quote
  #8  
Old 09-19-2015, 09:52 AM
bawareca's Avatar
Member
 
Join Date: Nov 2010
Location: Los Angeles
Posts: 976
bawareca is on a distinguished road
Call the insurance and make an appointment with the adjuster. Show him the damage and see what will happen. If he or the adjuster rejects your claim[s] you can try to fight for it later.
Reply With Quote
  #9  
Old 09-19-2015, 10:48 AM
Member
 
Join Date: Feb 2015
Location: Lake Forest, IL
Posts: 417
bmrboi2 is on a distinguished road
Honestly, I have never experienced that with USAA. If there is any damage incurred by the vandals then they will pay to fix it. I would advise you to be thorough when the adjuster looks at your car. Do you have any pictures of when you first got to the car? They help. But in all honesty, USAA is fantastic....you shouldn't have a problem.
__________________
2010 X5 3.0 X-drive Titanium Silver/Black
2018 Ford F-150 Platinum Crew
2010 528xi (His)
2017 M2 Manual (His)

Former Headaches:
2008 X5 RIP
2015 M235
2013 135is
2009 535xi Wagon (JUNK)
2007 530xi 6spd CPO Sport (Best Damn Car EVER)
2011 335xi M-sport Coupe 6spd (Sex on Wheels)
2010 550GT "CPO" (Junk)
2012 X5 35d "CPO" (More Junk)
2004 330i ZHP Sedan
2002 325xi Wagon
2000 323i Sedan
1998 M3 Sedan
1992 325i Sedan
Reply With Quote
  #10  
Old 09-19-2015, 11:34 AM
Member
 
Join Date: Nov 2012
Location: Atlanta, GA.
Posts: 497
gregg3gs is on a distinguished road
Seems like you have not started the repair. One thing that is important to me, any time, I change glass is to get it from Manufacturer. It may be a no brainer to you but I've noticed that if you go outside of oem product (not oem replacement product) quality is reduced.
From wavy glass to finally glass with markings that are not oem.

Good luck to you.
Reply With Quote
Reply

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





All times are GMT -4. The time now is 08:12 AM.
vBulletin, Copyright 2024, Jelsoft Enterprises Ltd. SEO by vBSEO 3.6.0
© 2017 Xoutpost.com. All rights reserved. Xoutpost.com is a private enthusiast site not associated with BMW AG.
The BMW name, marks, M stripe logo, and Roundel logo as well as X3, X5 and X6 designations used in the pages of this Web Site are the property of BMW AG.
This web site is not sponsored or affiliated in any way with BMW AG or any of its subsidiaries.