2007-2013 X5 Airbag Recall

[Skyline]

Originally Posted by 740iS

Question for those who have already had the airbag replaced, was it the complete assembly with the cover? Or did they dismantle yours and just install new internals?

I got a complete assembly for both my X5 and 325xi; including the cover.

As far as your complaint about slow delivery, I'm not sure it's really in BMW's hands; they can't complete the recalls until the suppliers supply them. Given the entire supply chain is geared to fulfill primarily the needs for new autos, there's not massive excess capacity. And this Takata issue spans numerous manufacturers and loads of model lines. But there's NO excuse for screwing around with you.

As far as loaners to do a recall job, I guess that's up to availability and policies at the dealership. I hardly ever use my dealership for repairs, sometimes for parts, yet I had no problem getting a loaner for both airbag recalls I've had so far. One tip on that; let them know you'll want a loaner when you schedule the appointment so they can book you on a day a loaner is available; it may not be the soonest day they can do the service.