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Old 05-22-2007, 11:05 AM
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Join Date: Mar 2007
Location: Seattle
Posts: 34
UoweDucks is on a distinguished road
I ended up calling BMW customer care number. The cs rep that I talked to informed me that this was a dealer issue. He put me on hold and contacted the GM from my dealership.

GM informed him that my sales rep was new and didn't understand. End of story was that I was sent two pairs of headphones immediately from dealership parts dept.

Nice to know that the Cust. service is looking out for me.
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