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Originally Posted by rufusdedog
Sigh - so dissapointed with the quality of BMW service.
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Last week I brought my X5 into service for 3 things: iDrive software upgrade, problem with steering wheel not going down without pressing the seat memory button, and a problem with the car always giving an "engine oil below minimum level" message on hot days.
I get the car back a *week* later (supposedly the software upgrade crashed and they needed a week to work it out) and the service documentation says no problem found with the steering wheel and the software upgrade fixed the engine oil level message.
Guess what? I'm driving out of the parking lot of the dealership and sure enough the "engine oil below minimum" message pops up and the steering wheel gets stuck in the up position.
But in all honesty, after having owned 7 BMWs I consider this kind of "service" the norm now rather than an exception. Sad .. but true.
06-15-2007, 05:24 PM
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