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#1
11-07-2007, 07:07 PM
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Vehicle Order Tracking (online) is so outdated!
Anyone who wants to know what the status is of their X5 build should NOT rely on the online Vehicle Order Tracking. My truck completed production on Oct 31 (last Wednesday) and Vehicle Order Tracking (one week later) still says "Scheduled for Production"! You need to call BMWNA 800.831.1117 or talk to your dealer if you want to know what the status is... 
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#2
11-07-2007, 11:11 PM
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Welcome to the real world. Arn't you glad online Vehicle Order Tracking is wrong???
__________________
"What you hear in a great jazz band is the sound of democracy. “The jazz band works best when participation is shaped by intelligent communication.” Harmony happens whenever different parts get to form a whole by means of congruity, concord, symetry, consistency, conformity, correspondence, agreement, accord, unity, consonance……. 
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#3
11-08-2007, 04:08 AM
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Well, I gotta tell you this because I find it funny...
9 hours ago, the online status was still "Scheduled for Production" (even though it completed a week before). Its status is now "At Preparation Center"! What happened to "Awaiting Transport" and "En Route" statuses? Just spoke to my dealer about status yesterday. Going to get back to them today to see if it's at the Prep Center waiting to have Aero Kit installed...
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#5
11-08-2007, 10:07 PM
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Quote:
 The dealer had spoken to me about their prep center where they obviously prep the cars. What BMW calls the Prep Center is down in South Carolina...My truck completed over a week ago now and it sounds like it has not left South Carolina yet.
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#6
11-25-2007, 02:11 AM
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It seems that the Order Tracking gets updated very soon after a call to the BMW's 800 number. When I got my production number, the order tracking was displaying "On Order" and had wrong options listed. I've called the 800 number, and was told week of production 49, and confirmed the options/packages to match my order. Soon after that the order tracking reflected the correct options/packages, but it still says "On Order"... I am going to call the 800 number of monday again to see where it is...
Hate waiting !
__________________
His : 2013 X5 3.5d Deep Sea Blue/Black/Aluminum with ALL packages, 20" 214"s, running boards, Adaptive Drive, Spare Tire, BMW Apps On Order : 2016 X3 3.5 MSport Silver/Mocha with DHP, CW, Prem, Tech, DA, Lighting Hers : 2015 328xi MSport Silver/Red Prior: 2008 X5 4.8 2011 X5 3.5d 2010 335 xDrive 2013 335 xDrive
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#7
11-25-2007, 02:26 AM
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Having gone through the ordering process myself recently, I can confirm that the 800 number is definitely the way to go if you want the most accurate info on your order. I have seen some dealers are better than others at keeping up with order status, too. It IS hard waiting, but that will dissipate soon after your X arrives!
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#8
11-25-2007, 09:08 AM
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The 800 number is definitely the way to go! It was updated and told me that my car had arrived at the dealer (well, in my case at their prep center in another town) and my CA disputed that. She said she would have been notified.
Anyway, she got back to much later that day to say that my car had arrived... No apology from her though --- such arrogance...
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#10
11-26-2007, 02:37 PM
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Called the 800 number today, they still have as "scheduled for production week 49", which is the next week. There is no additional information available...
 The representative said that the on-line information 3-4 days behind, and if I want to get current info, I should just call them up.... I HATE WAITING !!!
__________________
His : 2013 X5 3.5d Deep Sea Blue/Black/Aluminum with ALL packages, 20" 214"s, running boards, Adaptive Drive, Spare Tire, BMW Apps On Order : 2016 X3 3.5 MSport Silver/Mocha with DHP, CW, Prem, Tech, DA, Lighting Hers : 2015 328xi MSport Silver/Red Prior: 2008 X5 4.8 2011 X5 3.5d 2010 335 xDrive 2013 335 xDrive
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