just brought my 2008 X5 3.0 to the dealer for 3 issues - so far a poor experience!

[Tae]

I feel your pain. I ordered and purchased my '08 X5, so I was really dissapointed when my driver's side inside door opening mechanism broke within the first two weeks of ownership. Until the dealer had a loaner ready for me, I had to roll down my window and let myself out using the outer handle. The dealer hasn't been able to reattach the door panel back in place correctly, there are gaps along the fitment, so they placed an order for a complete replacement door panel assembly. Just hope the colors end up matching.

To top it off, the dealer scratched my rim, which I pointed out and they agreed to address the next time I would be in.

Annoying to say the least, but I guess I anticipated a few technical problems along the way with ownership, so it kind of lessened the blow knowing it's something that can be fixed.

Good luck with your ride!!!

[Quicksilver]

Sorry to hear about your problems. But you must admit "slightly at fault" does not an agreement make. It's your responsibility to get everything on paper.

The GM can promise you the moon and simply say "i don't remember saying that". Result? You don't get the moon. Having said that.

It works in reverse as well. When i purchased my X the dealer made a $350.00 blunder and ask me to give it back. All i said is I don't know anything
about a mistake but we did sign a contract correct? End of story.



Welcome to X5 World.

Originally Posted by chania98

I am slightly at fault since I didn't specify it in the contract. Either way, I had an agreement with the sales person. Then the GM told me that he tends to forget things since he had some illness. No offence, but why is no on checking the deals he makes if he has an illness as a backup.

[deutsch100]

Originally Posted by Tae

I feel your pain. I ordered and purchased my '08 X5, so I was really dissapointed when my driver's side inside door opening mechanism broke within the first two weeks of ownership. Until the dealer had a loaner ready for me, I had to roll down my window and let myself out using the outer handle. The dealer hasn't been able to reattach the door panel back in place correctly, there are gaps along the fitment, so they placed an order for a complete replacement door panel assembly. Just hope the colors end up matching.

To top it off, the dealer scratched my rim, which I pointed out and they agreed to address the next time I would be in.

Annoying to say the least, but I guess I anticipated a few technical problems along the way with ownership, so it kind of lessened the blow knowing it's something that can be fixed.

Good luck with your ride!!!

Funny/horrible about the scratched rim. This has happened to me 3 TIMES when I've turned various BMWs into our service dept. Honestly, IMO, unacceptable!

[marcx5]

i had same issue with sunroof... would not close from vent position... it would start to close but then bounce back up and stay open. after many multiple tries... it fixed itself....

if you learn of a solution to that.... please let us know in a new post. thanks.

[Monty04]

Originally Posted by marcx5

i had same issue with sunroof... would not close from vent position... it would start to close but then bounce back up and stay open. after many multiple tries... it fixed itself....

if you learn of a solution to that.... please let us know in a new post. thanks.

Me three!

[jHamshaw]

Crap in the runners?

(and no, not every time you close it!)

/old joke