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thanks for all the input. at this point, i've contacted the dealer in denver and am waiting to hear back as to whether or not they're going to step up; in reviewing the cpo paperwork the suspension components were deemed to be in line with oem specs so, in essence, the car wasn't really up to specs since they aligned it using the wrong specs and 'covered up' the problem with the upper control arm (i'm hoping they smell the potential for a 'false claims' action and decide to go along with my proposal they pay for the upper control arm to be replaced.) if not, i will have to start moving up the chain of command until someone realizes the dealer screwed up, i.e., area rep, etc. i plan to be present when they remove and replace the upper arm to make sure it aligns when they're done.
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