I got my windshield replaced.

[michaeljr6]

Well I got a crack in my windshield not too long ago (3 weeks ago). So I asked BMW for a quote to get my windshield replaced and it was $1,100.00. Ouch I know, but with my normal instincts I just went with Safelite. I have used them for my past cars (Lexus and Nissan) and have never complained about the work they did. Safelite quoted me $310 after taxes

However I used them last week and it was horrendous unacceptable work. They messed up my engine bay compartment and the insulation lining that has the rubber on top of the plastic broke off. The service tech told me it was because of the suspension going out (this is a 2007 E70, i laughed and cried inside). He then forward to use screws to screw in this certain part of the car where a piece of plastic blocks all the rain water from the engine bay. So he did the water test to see if water would leak to the engine compartment, and it leaked after all that screwing.

It began to rain and it rained hard. He asked what I would like to pay with, and of course I insisted we go to the main headquarter of Safelite in my area and figure out all this mess. I immediately went to BMW instead and my service advisor gave that omgwtfbbq look. I asked them to give me a repair quote so I could just give it to Safelite and make them reimburse me for the repair. When I brought it to Safelite they insisted they would order the parts for me and replace the broken parts out of their own pocket even though they say they didn't cause it . At that point I was like fml should've paid $1100.

Well Safelite took out the difference from the repair invoice that BMW printed and deducted from the windshield replacement cost. I was fine with that but now I haven't had my car since Thursday

gosh i hate cars sometimes.