Quote:
Originally Posted by rufusdedog
A happy ending! The service manager from the dealer that took over Tate BMW called. He said the right thing to do is to extend a $500 credit towards my next service. I'm honestly surprised. This small, but noteworthy gesture has earned BMW of Annapolis a customer for life! I hope BMWNA reads these remarks and takes note of a reputable service manager. 
|
I've had great luck with BWM of Annapolis also. They don't have all the fancy digs that some of the others do, but the service has been perfect.