Delivery is this Friday -What should I expect & be ready for

smuggymba · #1 02-09-2011, 11:00 PM

Quote:

Originally Posted by Lubehead

In 1982 I took delivery of a new Mercedes 300D. After doing all of the necessary paperwork, I left the dealer only to turn around immediately to tell the sales agent that I had a vibration. He said it's probably the tire balance and they would address it at the 1,000 mile check. I agreed that would be fine.

3 driveshafts, 2 sets of wheels and several visits to the dealer never resolved this vibration. At 50k I gave up and traded it in.

To this day, no one gets my check until I have driven the vehicle. The dealer will want to do the paperwork and hand you the keys. I insist on taking delivery first and then I sign the papers and hand over the check. Your inspection should take place before you actually buy the car.

My SA says 30 minutes should be more than enough for delivery. How the hell will he explain all the stuff to a newbie like me, setup Bluetooth, navigation, memory and plethora of other stuff in 30 mins? Am I in for a rough ride?

Lubehead · #2 02-09-2011, 11:13 PM

Don't worry about the time. You're the customer, let him explain and show you and take it for a ride, walk around, inspect, ask questions. You're not going to learn everything about the vehicle or what it can do in an hour anyway.

JCL · #3 02-09-2011, 11:25 PM

My sales advisor asked me to set aside a few hours, and not to plan on rushing out. He preferred to reschedule vs rush it. That is the kind of dealer you want to work with.

Surveyor · #4 02-13-2011, 11:42 PM

Quote:

Originally Posted by smuggymba

My SA says 30 minutes should be more than enough for delivery. How the hell will he explain all the stuff to a newbie like me, setup Bluetooth, navigation, memory and plethora of other stuff in 30 mins? Am I in for a rough ride?

Mine told me 2 to 3 hours for delivery.