2011 X5 35i M Sport paint chipping - dealer response

[ramsal]

Originally Posted by huxtea2

I'm pleased with the way my dealer is taking care of things, but let's not forget it was only a month ago I forked over $80K to buy a luxury vehicle that started to chip immidiately. Even now I'm worried this is going to be an ongoing issue. The dealer also offered me a lifetime warranty on the PPF should the actual product warranty not live up to their committments.

(In my business I also work with 200 high net worth families... BMW's target market in my neighbourhood. So they want me to be happy, and tell all my clients how happy I am.)

But yes, I'm pleased with things. Just wish I had my ride back!

Can anyone confirm if BMW Canada still acknowledges that this an issue on the 2013 models? I just spoke to my local dealer and after informing them that back in 2011 this was acknowledged, as per a post here: X5 M stone chips in front of rear wheels

I was told that BMW has changed their policy since then and they no longer reimburse local dealers for fixing this problem. I was asked to come in so they can have a look and take some pictures. I clarified that it may not look bad now (after ~1000km) but i'm concerned how it is going to look when I have 20 or 30k on it.

Has anyone had success getting dealers to fix the problem on the 2013s? Some recent anecdotal evidence would be helpful when i go in to speak with them. Thanks

[M3Inline6]

It's crazy how so many of the members complain about this problem. I don't have this issue living in So.Cal. Maybe there aren't so many rocks and other debris to damage the paint? <shrug> My flares definitely get dirty and stuff, but no chips whatsoever.