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#3
08-31-2011, 09:06 PM
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First. I'm sorry to hear about the troubles you guys are having. Next, it's a know fact that great service is part of a great relationship with your dealer. Any of us could've experienced similar things if we just pulled up to any dealership. I'm not saying this is right, it's just the way it is. The Rover dealer was really willing to help because there's a relationship already formed. Once you have a good foundation with a local service center, you'll be in and out without appointments and getting new cars as loaners
 .............Phil
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