Sounds like you're asking if using a phone that was NOT compatible with your X5's bluetooth will damage you bluetooth? My guess in no. Before my iPhone I used a palm 700P which was not on the list but worked. My question would be what are they saying
happened to your bluetooth? Did they give you an explanation? Just take your vehicle to another dealer for a second opinion

__________________
"What you hear in a great jazz band is the sound of democracy. “The jazz band works best when participation is shaped by intelligent communication.”
Harmony happens whenever different parts get to form a whole by means of congruity, concord, symetry, consistency, conformity, correspondence, agreement, accord, unity, consonance…….

+1 to this suggestion. Atlanta has a number of excellent dealers. That sounds like an experience typical of Global Imports. You might try United BMW Gwinnett-- they have historically had excellent service. The other I would recommend is Matt Swaim at Nalley BMW in Decatur. Matt has been a BMW Service Advisor for years, and he may be the best SA in the history of BMW. A good SA is key. They are not the ones who do the work, but they know how to get work done and care for customers.

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SOLD
2000 E38 750iL Highline Edition, Upgraded with the lastest 2006 X5 Electronics
MKIV Navigation, 16:9 Display, Bluetooth, TV/Video with Backup Camera, Sirius, and Aux Input

Gwinnette United BMW tech is who told me that. But, I'll try the Matt at Decatur.

It just doesn't sound right that using a non-compatible phone can cause such catastrophic damage. I mean, it synched and worked for a good month or so, you know?

The tech told me that it may have worked just out of fluke. But after a while, it must have "jammed" up the software and caused it to go bazark.

Yeah.

All those "MAY HAVES" do not provide a technological explanation for equipment failure.
It just as well MAY HAVE been a bump in the road
that caused whatever the problem is. Who knows, you may get
it checked out somewhere else only to find the device partially
unplugged. Trust me, others have had the same kind of problem
with other things only to find that un-plugging and plugging
something back in solved the problem.

__________________
"What you hear in a great jazz band is the sound of democracy. “The jazz band works best when participation is shaped by intelligent communication.”
Harmony happens whenever different parts get to form a whole by means of congruity, concord, symetry, consistency, conformity, correspondence, agreement, accord, unity, consonance…….

I couldn't agree with you more there. Only thing is that it's their(BMW dealer) word against mine. Who am I to argue that it's more likely the bluetooth failed because of some other reason than using incompatible phone?

Maybe I need to call BMW and ask the corporate office. Does anyone know what number to dial for that?

Thanks!

Here's a quick test... does any other Bluetooth phone work? If another compabitle BT phones works, then you are probably on your own. However, if a compatible BT phone does not work, then it is a warranty issue.

__________________
SOLD
2000 E38 750iL Highline Edition, Upgraded with the lastest 2006 X5 Electronics
MKIV Navigation, 16:9 Display, Bluetooth, TV/Video with Backup Camera, Sirius, and Aux Input

If another compabitle BT phones works then he's in great shape it's just his phone.

__________________
"What you hear in a great jazz band is the sound of democracy. “The jazz band works best when participation is shaped by intelligent communication.”
Harmony happens whenever different parts get to form a whole by means of congruity, concord, symetry, consistency, conformity, correspondence, agreement, accord, unity, consonance…….

The Storm did not break it. That is virtually impossible. If the dealer held to that story, I would be pretty forceful in pushing the service shop to show you an official BMW document that states an incompatible phone can break a Bluetooth module.

__________________
SOLD
2000 E38 750iL Highline Edition, Upgraded with the lastest 2006 X5 Electronics
MKIV Navigation, 16:9 Display, Bluetooth, TV/Video with Backup Camera, Sirius, and Aux Input

AWESOME!!!! Thank you for that info. It now arms me with knowledge and courage to face the BMW tech. I'll test one of the "compatible" phone to see if it works. If it does work, then great! It's just my phone and the bluetooth is still alive. If it does NOT work, then the bluetooth is "broke". It's broke NOT because I used my Storm, but more likely for other reasons. I'm still under my 50K warranty, so hopefully they'll fix it at their cost.

Wish me luck, guys. I'm so glad I found ya'll!!!

Thank you so much!!!!!!!!!

Sincerely,

Tom