HELP! DICE installed: no AUDIO!

[Last5oh]

I got kit today, did a test install in the trunk.

The TEXT scrolls OK in the Cluster (Playlists, Artists, ALbums)... BUT there's NO AUDIO!!!!!

Is there a PLAY button or something like that??!!!

[Shakiss]

I have had the same issue going on for over a month now - I installed my second DICE today and this one is doing the exact same thing as my first one - and is doing exactly what your's is doing. I followed the instructions to install exactly as I read and as I was told from the tech support at BSW - and I mean exactly as I was told and as I read. Anyone out there have any idea what we're missing in our install attempts? Thanks.

[Tom G.]

Same questions for both of you:

- What is the production date of your X5?
- Do you have Business CD or NAV?
- did you purchase a trunk or radio interface kit?
- Are you equipped with DSP?

[Last5oh]

Originally Posted by Tom G.

Same questions for both of you:

- What is the production date of your X5?
- Do you have Business CD or NAV?
- did you purchase a trunk or radio interface kit?
- Are you equipped with DSP?

Production date is October 2004
Has Business CD (no NAV)
Purchased the trunk kit
Radio has DSP, no CD-Changer in trunk, BTW Radio has no BC button (only a clock symbol in the bottom left button - don't know if this is relevant).

IPods are: 2nd Gen nano firmware 1.1.3; iPod tough 8Gb firmware 1.1.4

Thanks.

[Shakiss]

Mine is MY 2006 (don't have date info with me)
Business CD, no nav
yes, bought interface kit
yes, DSP

I described the car completely and BSW advised me what I'd need. All equipment bought from BSW.

[Tom G.]

Originally Posted by Last5oh

Production date is October 2004
Has Business CD (no NAV)
Purchased the trunk kit
Radio has DSP, no CD-Changer in trunk, BTW Radio has no BC button (only a clock symbol in the bottom left button - don't know if this is relevant).

IPods are: 2nd Gen nano firmware 1.1.3; iPod tough 8Gb firmware 1.1.4

Thanks.

There could be a couple of possible scenerios in your case.

1. The X5 was purchased used, with the original owner removing the CD Changer/DSP cable.
2. There is an open connection somewhere.

Try testing with another iPod just to be 100% sure. Sometimes nanos are a bit temperamental, requiring a reboot (pressing MENU + CENTER buttons) in order to get audio playback from the dock connector.

[Tom G.]

Originally Posted by Shakiss

Mine is MY 2006 (don't have date info with me)
Business CD, no nav
yes, bought interface kit
yes, DSP

I described the car completely and BSW advised me what I'd need. All equipment bought from BSW.

Do you have a DSP adapter with the setup BSW gave you? While its rare for a 2006 X5 to have Digital DSP, it's still a possibility.

[Last5oh]

Originally Posted by Tom G.

There could be a couple of possible scenerios in your case.

1. The X5 was purchased used, with the original owner removing the CD Changer/DSP cable.
2. There is an open connection somewhere.

Try testing with another iPod just to be 100% sure. Sometimes nanos are a bit temperamental, requiring a reboot (pressing MENU + CENTER buttons) in order to get audio playback from the dock connector.

Yes the X5 was purchased used but there never was a CD-changer in it. The 3 and 6 pin plugs were found bundled unused among the wiring.

BUT here's what I found... the DSP amplifier HAS A COAX terminal on it - although nothing is attached... does this mean I need a Digital DSP adapter even if I have the 6 pin plug?

[Shakiss]

I don't have a DSP adapter. I had told BSW that I had DSP, but was told by the salesperson that for my model year I did not need a DSP adapter. I've tried two iPods - with both, no audio but I did have text display on the radio face. Neither ipods were nanos, but both are completely up to date on their software.

[Last5oh]

Just spoke with Tech support at DICE. Tech said that since I have the 3 and 6 pin plugs I do not need the DSP adapter. He suggested I take the radio out to check of the 12?-pin connector (from CD-changer) is plugged in. He said on some X5s without CD-changers these were not plugged-in at the back of the radio. How I have to get a hex-key set.

Hey Shakiss... do you have a CD-changer in your trunk?