DSP took a swim

[Brian-bmw]

Originally Posted by beepbird

There appears to be a few cables cut and a strange clear box with a circuit board inside was installed.

What would you say my options are right now?

Oh NO! It appears that you have been ripped off. And they damaged the wiring.

The posts by zerochief, NIGHTMAREuki, NextGen, and weasel56 pretty much sum it up. First, I would never take anything I care about back to that mechanic. If he promised you a DSP amp replacement, what he did was unethical and borderline criminal. Basically, he installed $200 worth of parts and charged you $1,000.

I would confront the indy and let him know that you investigated and determined that his work is fraudlent and that he damaged the car's wiring. Then, I would tell him that you are taking the car to a qualified BMW dealer to install a DSP amp and repair the wiring. Tell him you want a full refund for all the money you have given him, and you expect him to pay for the BMW dealer's repair costs. If you paid via credit card, carefully document everything promised and performed, and then dispute the charges. We can help fill in the details to make your case. The credit card company will most likely support your position if you are business-like and thorough.

Next, you will have to suck it up and get the wiring repaired and original amp replaced. This is something that many of us hobbiests could do in a couple hours. However, I am guessing you may not be comfortable doing it yourself. A good BMW dealer ought to be able to fix it in two to three hours of labor. I would expect no more than $600, and as little as $200.

Lastly, start shopping for a new BMW mechanic. And, if you have had any recent work done, you might want to get that checked by someone else as well.