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Old 03-30-2008, 07:09 AM
cmyX6go's Avatar
Hell on wheels....
 
Join Date: Jun 2005
Location: in a black dress
Posts: 12,734
cmyX6go will become famous soon enough
Quote:
Originally Posted by Wagner
I took the 645 in to have its window motors replaced because VOB screwed them up months ago. While the car was in I asked for the Xenons to be upgraded and have the "50K whatever" maintenance done.

Well Tom, my SA, said he would do the headlights for free and take care of the rest under CPO as much as possible. Well I wondered why Tom would wright the headlights off like that since it is a BMW recommended 3.5 hour job

Tom didn't know the time on that bad boy and called my wife. Told her he really underestimated the time/cost involved. He broke down the actuals to her and it came to around $600+ for everything to be done.

She went and picked up the car....cost...$340.00. Tom applied a "Good Will discount" to adjust the price for us.



He is GREAT.
That's the way it should be. Glad to hear to have a good dealer.
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