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Originally Posted by lo_jack
Ok seriously. This is getting a bit out of hand. There is no excuse for poor customer service and being intentionally aggravating to potential customers, but you do realize that CTS-v production runs are sub 5000, and even with all the problems GM has, they more than likely do not need help selling 5000 CTS-Vs? I don't blame them whatsoever for weeding out tire kickers on their limited run stuff, and I am sure we can all come up with a few other non US based companies that do likewise.
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Sub 5000 production numbers are still quite large, the 4.8is (I don't know how many were made, but I think it was around that number) is a fairly limited production vehicle and every BMW dealership was more than willing to let me drive one. On a side note, I went in to Passport BMW a few months ago and there was a 6-spd M5 that was in the showroom. I'm very young and was looking at $110k car. Before talking numbers or anything he already had a salesman with the keys to it pulling it out of the showroom. I've already driven plenty of M5s so I didn't want to drive it / need to, yet they were still trying to convince me to take a test drive in it (the only reason I'm not driving it is I couldn't get it insured). Same thing at a Mercedes dealership in Fla, I was getting my CLK serviced and walked into the new car showroom and started looking at a SL65 AMG (a $200+k car). Within 2 minutes someone had already given me the keys even after I said there is no way I could afford this car. It's all about customer service, if I buy another BMW I will most likely buy from Passport in MD, another Merc I'm buying from Brumos in FL, but I think I would be hard pressed to buy a Caddy after my personal experience with them. The manager has tried to get my business back after they saw how pissed I was at how I was treated, they've called me about 3 times saying that they had a CTS-v color specs I wanted unallocated that they were willing to deal on.
03-17-2009, 12:05 PM
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