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  #1  
Old 08-08-2009, 07:01 AM
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Quote:
Originally Posted by SuperGreg View Post
I want a 40D, where is the best place to buy right now?
I think you're SOL, they're discontinued. Try Adorama or 17th St photo and do it quickly. Be careful of refurbs, make sure it's new.

1901B010 Canon EOS-40D Digital SLR Camera Body Kit with EF-S 17-85mm f/4-5.6 USM Image Stabilized Lens - USA Warranty

Adorama has the kits.
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  #2  
Old 08-11-2009, 11:43 AM
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Message from Helen, Adorama Camera Customer Service Ambassador

Quote:
Originally Posted by gresch View Post
I think you're SOL, they're discontinued. Try Adorama............. Be careful of refurbs, make sure it's new.

1901B010 Canon EOS-40D Digital SLR Camera Body Kit with EF-S 17-85mm f/4-5.6 USM Image Stabilized Lens - USA Warranty

Adorama has the kits.
Actually, refurbs can be a very good buy!

A refurb may be an ex-store demo, possibly used in field tests or sales displays, or it may have been ordered in error and returned to the retailer (who can't then sell it as 'new' so it has to be sent back to the manufacturer for refurbishment). A refurb can also have simply been pulled from the production line if something appears faulty, or if it hasn't passed the final inspection.
Most of the time it is a very minor issue that needs correcting, nevertheless, once it is pulled from the normal flow of production, it gets flagged as a refurbished model, so you may get a unit straight from the factory that has never been used.

A refurbished item will have been checked over by the manufacturer by hand, inspected very thoroughly, diagnosed, and calibrated by experienced technicians, and could therefore turn out to be more dependable than a new item - which will only have been checked by a process of systematic quality control protocol (ie by random sampling as it comes off the conveyor belt).

In the past Adorama warranted Canon refurbished for 90 days; since 1st May, all Canon refurbished products from Adorama come with a 1 year return-to-Adorama warranty; 14 days from date of receipt for a full refund, and the balance for repair or replacement.

I hope this helps, but do let me know if you need anything else.
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  #3  
Old 08-11-2009, 04:13 PM
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is adorama going to give all xoutpost member discounts?

Quote:
Originally Posted by HelenOster View Post
Actually, refurbs can be a very good buy!

A refurb may be an ex-store demo, possibly used in field tests or sales displays, or it may have been ordered in error and returned to the retailer (who can't then sell it as 'new' so it has to be sent back to the manufacturer for refurbishment). A refurb can also have simply been pulled from the production line if something appears faulty, or if it hasn't passed the final inspection.
Most of the time it is a very minor issue that needs correcting, nevertheless, once it is pulled from the normal flow of production, it gets flagged as a refurbished model, so you may get a unit straight from the factory that has never been used.

A refurbished item will have been checked over by the manufacturer by hand, inspected very thoroughly, diagnosed, and calibrated by experienced technicians, and could therefore turn out to be more dependable than a new item - which will only have been checked by a process of systematic quality control protocol (ie by random sampling as it comes off the conveyor belt).

In the past Adorama warranted Canon refurbished for 90 days; since 1st May, all Canon refurbished products from Adorama come with a 1 year return-to-Adorama warranty; 14 days from date of receipt for a full refund, and the balance for repair or replacement.

I hope this helps, but do let me know if you need anything else.
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  #4  
Old 08-11-2009, 11:11 PM
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Originally Posted by SANguru View Post
is adorama going to give all xoutpost member discounts?
I haven't bought anything from Adorama in a long time, not since I was treated like crap at the store on 18th st. I've got a pretty thick skin and it takes a lot to seriously piss me off, but the sales guy at Adorama that I dealt with one afternoon did a great job of it, and that was my last interaction with them. When I call a store, am told that they have what I'm looking for and that they'll hold it for me (from the time I hung up the phone to the time i showed up at the store was 30 minutes max) and then not only do they not hold it for me but don't have it in stock and THEN give me attitude when I show up to buy it, well,

The only reason I suggested Adorama to Greg was because they were the only store I could find that still had them new. Who knows, maybe they're changing their attitudes, as it seems with Helen scouring web forums for mentions of Adorama and offering assistance
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Old 08-11-2009, 11:12 PM
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Thanks gresch,
Not sure what I'm going to do right now. I think I'll wait a little bit for all the new models to come out
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  #6  
Old 08-11-2009, 11:19 PM
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Quote:
Originally Posted by SuperGreg View Post
Thanks gresch,
Not sure what I'm going to do right now. I think I'll wait a little bit for all the new models to come out
Cool.

Just for the record, my advice about not buying refurbs was my opinion on not buying refurbs in general, not a comment about Adorama.
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Last edited by Thunder22; 08-11-2009 at 11:35 PM.
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  #7  
Old 08-12-2009, 06:06 AM
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Message from Helen, Adorama Camera Customer Service Ambassador

Quote:
Originally Posted by gresch View Post
I haven't bought anything from Adorama in a long time, not since I was treated like crap at the store on 18th st. I've got a pretty thick skin and it takes a lot to seriously piss me off, but the sales guy at Adorama that I dealt with one afternoon did a great job of it, and that was my last interaction with them. When I call a store, am told that they have what I'm looking for and that they'll hold it for me (from the time I hung up the phone to the time i showed up at the store was 30 minutes max) and then not only do they not hold it for me but don't have it in stock and THEN give me attitude when I show up to buy it, well,

The only reason I suggested Adorama to Greg was because they were the only store I could find that still had them new. Who knows, maybe they're changing their attitudes, as it seems with Helen scouring web forums for mentions of Adorama and offering assistance
I'm sure you are absolutely right. I've been with Adorama since December '07, but I've seen enormous changes for the better - in terms of hiring & firing practices, and staff supervision and training during that time.

I always get great satisfaction from checking the customer feedback at reselleratings.com, where we are now up to 9.51 / 10 over the past 6 months. That has really nothing to do with my presence on the forums, but reflects a real commitment to change and total customer satisfaction from the new management team.
Yes, I would not expect there never to be any mess-ups, as in any large company, but at least I'm now around to give our customers fast, easy and responsive access into the company, whatever the query or problem.
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Helen Oster
Adorama Camera Customer Service Ambassador


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www.adorama.com
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  #8  
Old 08-12-2009, 05:51 AM
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Message from Helen, Adorama Camera Customer Service Ambassador

Quote:
Originally Posted by SANguru View Post
is adorama going to give all xoutpost member discounts?
You could always speak to the forum owner about becoming an Adorama affiliate - it could be used to help with the runing costs of the board and / or to give members a discount.
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www.adorama.com
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