That's some great customer service and the kind of stuff that people remember when choosing between Yakima and Thule. I'm sold and if I ever buy a rack it'll be a Yakima.

Seeing your X5 loaded up like that is still funny, especially knowing that amidst all that stuff, you made sure you had Balsmic vinegar. :rofl:

:rofl: :rofl: :rofl: :iagree: :rofl: :rofl: :rofl: