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Quote:

Originally Posted by StanF18

Well, I'm about to add a sad story of my own. My X is currently at the stealer for an Inspection II (60,000 miles). I'll swallow the brake pad replacements, since these are consumable items which are not covered under Warranty Direct's "Major Care". But the stealer found cracked thrust rod bushings, which is part of the suspension system. "No problem", I thought to myself. I'm covered under Warranty Direct and these components are listed as part of the covered items.

Well guess what?? Warranty Direct gave me a big, fat middle finger on the cracked thrust rod bushings! I spoke to both a customer rep, and then to his manager. Their line is that unless it is a "COMPLETE FAILURE" of the thrust rod bushings, they will not cover it:confused: . And "cracks" don't qualify as a failure. It has to be a full separation! So: 3 months ago I shelled out $3200 for Warranty Direct's coverage through 100,000 miles, and this is the service I get from them. They will not cover the $410 that it will cost to replace the bushings. I tried to reason with them, but they stood their ground.

Pretty sad. Especially since they were heartily recommended by some of the Forum members on here. Another expensive lesson learned. Scam artists, pure and simple.

Stan, looks like we have different story about Warranty Direct. Wait, i have the Luxury Care Plus, probably why we are telling diff story now... well, good luck.....

Quote:

Originally Posted by jayjay04x5

Stan, looks like we have different story about Warranty Direct. Wait, i have the Luxury Care Plus, probably why we are telling diff story now... well, good luck.....

I just could not justify buying the Luxury Care Plus when the Major Care alone was $3200! Honestly, how much did the Luxury Care Plus cost you??

Quote:

Originally Posted by StanF18

I just could not justify buying the Luxury Care Plus when the Major Care alone was $3200! Honestly, how much did the Luxury Care Plus cost you??

Stan, i have the card in front of me right now, and it says $3479... so close to $300 difference with your coverage....

good investment so far...

Well, then they screwed me twice, not once. Because I looked into all their "packages" and they told me the Luxury Care for my X was like $6 K. And I doubt it's because I have a V8 vs. a 6-cylinder.

Irregardless, the thrust rod bushings should still have been covered under the Major Care. So they basically f$%-ED ME.

Quote:

Originally Posted by StanF18

And I doubt it's because I have a V8 vs. a 6-cylinder.

could be the reason, as my X is a 3.0

good luck..

I'm actually considering a 5yr 60k mile warranty from Fidelity being sold to me by BMW for $2500 (if i get the car i'm getting).

Question, can I go to the dealer with WD? I know i can with Fidelity.

Quote:

Originally Posted by rastaFarai

Question, can I go to the dealer with WD?

Yes. After reading the extremely positive feedback from many members throughout the years, Warranty Direct is the only one I'd go with.

Quote:

Originally Posted by rastaFarai

Question, can I go to the dealer with WD? I know i can with Fidelity.

Rasta, of course you can... JMK-BMW already have a copy of my WD card so i just leave my X there and just pay my deductible when its time pick her up...

Again people read your contract, Warranty Direct sucks you have to have complete failure before they will cover it, my warranty covers wear and tear items to include bushings look for some of my past post about aftermarket warranty, please be careful, ya'll think Warranty Direct is the greatest you might want to read the fine print and there labor rate charges. i guess it depends on the mileage on your car also.

If you go through the dealer make sure your warranty company will cover the dealers labor rate.

Please read your contract and have your shop read it also to see if they will accept it.

Quote:

Originally Posted by lx4life

my warranty covers wear and tear items...

Please read your contract and have your shop read it also to see if they will accept it.

wow, warranty that also covers wear and tear items, how about the windshield wipers? jk...

honestly, i never read the contract (heck, i dont even know where it is right now :rofl: )... plus, the service advisor or the dealer will call you first if there is anything that you want fixed is not going to be covered by WD, or if you are paying more than the deductible, at least thats what my SA told me, but so far, not yet... so yes, WD is the best... :thumbup: :thumbup: