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-   -   Extended warranty - Auto Advantage (https://xoutpost.com/bmw-sav-forums/x5-e53-forum/56882-extended-warranty-auto-advantage.html)

bcb1 01-21-2009 07:46 PM

Damn, after reading this I'm glad I bought an '05 that is CPO'd. I probably paid a couple thousand more for it....well, I definitely paid a couple thousand more for it than a non-cpo unit would have cost me at a 3rd party dealer's lot. But that couple thousand extra for a CPO unit might be well worth it.

I've got 52K miles now....48K more to go under warranty, and before that magic number gets here, out the garage door she goes. She's pretty (Imola Red), but alas, I fear it's just too much maintenance and potential repair costs if I keep her for my usual 200K miles, like my ol' trusty Yukon.

Ah, well. Life is all about learning lessons isn't it?

Michelle 01-21-2009 08:22 PM

Quote:

Originally Posted by lx4life
Again people read your contract, Warranty Direct sucks you have to have complete failure before they will cover it, my warranty covers wear and tear items to include bushings look for some of my past post about aftermarket warranty, please be careful, ya'll think Warranty Direct is the greatest you might want to read the fine print and there labor rate charges. i guess it depends on the mileage on your car also.

If you go through the dealer make sure your warranty company will cover the dealers labor rate.

Please read your contract and have your shop read it also to see if they will accept it.

There are several members here who have actually used the coverage from Warranty Direct and only had to pay pennies compared to the thousands of dollars they would've been charged if their X didn't have a warranty.

Some examples:
http://www.xoutpost.com/x5-e53-forum/...rs-go-bad.html
http://www.xoutpost.com/x5-e53-forum/...ld-you-do.html (Post #7)
http://www.xoutpost.com/x5-e53-forum/...-warm-air.html

lx4life 01-21-2009 08:59 PM

Michelle- I realize that warranty companies are personnel favorites, but from the three post you had posted, it looked like it was the same person(supergreg) talking about the same problem that he used warranty direct and he stated about the $100 cap on the labor charge and also he was covered ONLY because the part failed completely. i don't believe warranty direct offers wear and tear items like worn bushings, ball joints, and other things going bad. I mean if a warranty company doesn't cover a failed part then what is the point of them, but a company that will cover some wear and tear items then to me its good to go in my book. Again always read the fine print.

lx4life 01-21-2009 09:15 PM

Just wanted to add, i went to the Warranty direct website and look over some of the contract and at the beginning it goes over the Limit of Liability please read it only covers so much money after that you are done, they even break down each area. My warranty covers up to value of my vehicle, so every warranty has a limit.

4. LIMIT OF LIABILITY

a) The maximum limit of liability per loss shall be equal to the actual cash value (ACV) of the vehicle at the time of repair. If a claim on the engine, drive axle or the transmission exceeds the actual cash value of the Vehicle, Administrator will pay the portion of the claim only to the ACV limit. If that occurs, the Contract, its transfer and cancellation rights terminate.
b) The maximum limit of liability per covered vehicle is $6000. The limit of liability per covered component is as follows: $3,300 in engine claims; $2,200 in transmission claims; $1,500 in differential claims; and $300 in emergency roadside assistance claims.
c) Once the maximum limit of liability has been reached, this Contract , its transfer and cancellation rights, terminate.

Also to add:
7. MAINTENANCE REQUIREMENTS: You must:
a) Change the engine oil and filter within sixty (60) days of the warranty start date.
b)Have the engine oil and filter changed by a commercial service facility every four (4) months or four thousand miles thereafter whichever comes first. Proper documented and verifiable receipts for oil and engine filter changes will be required in the event of a claim. Hand written receipts will not be accepted. Receipts must be on licensed repair facility letterhead and include date and mileage at time of service.
c) Maintain Your Vehicle according to the manufacturer's recommendations as outlined in the owner's manual. NOTE: Your owner's manual has separate required maintenance schedules for “normal” and “more severe” operating conditions. You are required to follow the maintenance schedule that applies to Your conditions.
d) Be sure only the proper grade of lubricants and coolants, as recommended by the manufacturer, is used in Your Vehicle.
e) Retain verifiable receipts for all parts and materials necessary to perform the required maintenance.

One more thing:
I.ANY REPAIR OR REPLACEMENT OF A COVERED PART IF NO FAILURE HAS OCCURRED REGARDLESS OF REPAIR FACILITY RECOMMENDATIONS; OR IF THE WEAR ON THAT PART HAS NOT EXCEEDED THE FIELD TOLERANCES PERMITTED BY THE MANUFACTURER; ANY REPAIR NOT SPECIFICALLY AUTHORIZED BY US.
J.IF ANY ALTERATIONS HAVE BEEN MADE TO YOUR VEHICLE OR YOU ARE USING, OR HAVE USED, YOUR VEHICLE IN A MANNER NOT RECOMMENDED BY THE MANUFACTURER. THIS WILL INCLUDE, BUT NOT BE LIMITED TO: THE FAILURE OF ANY CUSTOM OR ADD-ON/AFTERMARKET PART REGARDLESS IF SUPPLIED BY A FRANCHISED DEALER OR NOT; ANY FRAME OR SUSPENSION MODIFICATIONS; LIFT KITS; OVERSIZED/UNDERSIZED TIRES OR WHEELS; TRAILER HITCHES; UNAUTHORIZED MODIFICATIONS TO ANY SYSTEM.

Again please read your contract.

Daka 01-21-2009 09:46 PM

I have a warrante from Mercury insurance on our 04 M/B that I bought right after we bought the car Jan 08 ...72 months, 75000 miles this was $2284.83 including tax..it has so far paid out $500 for a repair to the transmission that the shop said was needed (paid directly to the shop) some kind of internal mech ????
Unfortunately the policy for the an 06 BMW X5 is evidently more expensive, 60 month 75000 miles is about $2850.00 (figuring on a car with 40000 miles)

bcb1 01-21-2009 10:08 PM

Quote:

Originally Posted by lx4life
b) The maximum limit of liability per covered vehicle is $6000. The limit of liability per covered component is as follows: $3,300 in engine claims; $2,200 in transmission claims; $1,500 in differential claims; and $300 in emergency roadside assistance claims.
c) Once the maximum limit of liability has been reached, this Contract , its transfer and cancellation rights, terminate.
.

Sheesh! $3 large for a policy that covers $6K max! Such a deal! So if your engine goes and it costs $6,500 for a new one, the max this policy will pay is $3,300?

The heck with that; you might as well put $200 in the bank each month and self-insure. After all, insurance is a numbers game. If the insurers weren't making money, they wouldn't be in business. They're betting that you'll pay more in premiums than they pay out in claims. And usually they're right.

motordavid 01-21-2009 10:24 PM

The extended warranty arm wrestle comes up here about every full moon...:rolleyes:

That AutoAdvantage warranty req did caught my eye, however:

"b)Have the engine oil and filter changed by a commercial service facility every
four (4) months or four thousand miles thereafter whichever comes first. "


So, if one had that warranty and drove 4 thousand miles a year, one would still have to spring for
a non-DIY oil & filter change, three times a year?! :yikes:

I have Warranty Direct on our '01 X, which I've only had to use twice and has not come close to
paying for itself, thus far. It, that warranty, was much less pricey a few years ago than it is now, however.

I used to be a loud proponent of ext. warranties, but I have altered my zeal for them.
(Though an automatice trans X might get my attention.)

If one wants one, get it...but, comparos here of diff. "plans" are very difficult to properly
evaluate, imo. Some of these companies have very little info/history about them, and any
of those companies, especiall their backing/holding companies, can go Kaboom overnight.

And, CPO, with its very thin coverage, is also no panacea, imo.
It's a tough call, these days.
GL,mD


lx4life 01-21-2009 11:05 PM

Quote:

Originally Posted by motordavid
The extended warranty arm wrestle comes up here about every full moon...:rolleyes:

That AutoAdvantage warranty req did caught my eye, however:

"b)Have the engine oil and filter changed by a commercial service facility every
four (4) months or four thousand miles thereafter whichever comes first. "


So, if one had that warranty and drove 4 thousand miles a year, one would still have to spring for
a non-DIY oil & filter change, three times a year?! :yikes:

I have Warranty Direct on our '01 X, which I've only had to use twice and has not come close to
paying for itself, thus far. It, that warranty, was much less pricey a few years ago than it is now, however.

I used to be a loud proponent of ext. warranties, but I have altered my zeal for them.
(Though an automatice trans X might get my attention.)

If one wants one, get it...but, comparos here of diff. "plans" are very difficult to properly
evaluate, imo. Some of these companies have very little info/history about them, and any
of those companies, especiall their backing/holding companies, can go Kaboom overnight.

And, CPO, with its very thin coverage, is also no panacea, imo.
It's a tough call, these days.
GL,mD

Auto Advantage is not a warranty company they ONLY sell various warranties, and that quote you have stated above is from Warranty Direct's policy, the one you have.

BGM 01-22-2009 12:08 AM

Quote:

Originally Posted by motordavid

"b)Have the engine oil and filter changed by a commercial service facility every
four (4) months or four thousand miles thereafter whichever comes first. "



This is known in the warranty world as a "Weasel Clause"--most consumers miss it and the underwriting company can cancel the contract because you didn't service it correctly. I should know because it happened to me with AutoAdvantage. I bought my X5 in '01 and bought a 10 yr/150k bumper to bumper warranty in '02 for $2,300. I had some control arms, ball joints covered under warranty but this time last year I took it in for something small and the warranty company wanted all of the service records faxed to them. So, I did that and they said I didn't change the oil every 3 months. I said but the manufacturer says once a year with synthetic. I said so you want me to pay $100 every 4 months to keep the contract good. They said most of their BMW customers will just do regular oil--I said no way. They said sorry, they cancelled the contract and gave me a pro-rate. I talked to another warranty company and they said that most good warranty companies these days go by what the manufacturer recommends on oil changes. If AutoAdvantage still uses that same underwriter (they are out of Southern Cali) I would steer clear. The claim service was horrible--there was 2 people in the company and all you could do was leave voicemails. I had my car at the dealer for almost 2 weeks one time because they kept on playing phone tag. I will look at my paperwork tomorrow and get the name of the underwriting company.

I, too, am a little gun shy now of warranty companies (even though I should have been more careful) based on my experience. :shakehead:

lx4life 01-22-2009 12:15 AM

AUTO ADVANTAGE is not a warranty company and they are out of Yorktown Heights, NY. My warranty is from Warranty America which I bought through AUTO ADVANTAGE we might be mistaking two different ones cause they have always been in NY.


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