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In case you didn't have it. SIB 110905
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Good Luck, QwkAg...it's gonna take some serious selling to get
your local dlr to cover all/most of that day+ worth of labor. If it happened to mine, I would keep driving it like it is, until I heard different noises. Then, I would add some old Harley Special 70W oil and tip toe to the dlr for a trade. :D |
Interesting:
the Indy called back and said he can't find labor rates either. I know he has the same access as you do so I wonder where the dealer got his price? Looks like this is going to be a call to BMWNA for sure. Quote:
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RA 11 41 000. Any chance you can get a copy of that instruction? Thanks |
Barry:
I could see it taking 14 hours. Someone who has done it several times could likely beat that, but your indy, doing it for the first time, having to lift/support the engine, and having to take the front axle pieces out to get to the oil pan, would likely take all of that time. My comments to Rick last year, when his X5 had the same issue were: Quote:
It is well worth asking BMW if they are prepared to contribute to the cost of this repair in either case. It is obviously something that they know about. They expect that it will happen during the warranty period, which you are outside of. You should ask whoever has been changing the oil whether this necessarily happened just prior to this oil change, or whether it could have happened some time ago (in which case you are SOL). I suspect that it just happened. The phrasing I would use is that you are a loyal BMW customer, you are a great supporter of BMW products, you realize that you are out of warranty but you are asking them to contribute as an investment in keeping you such a strong BMW supporter. While you don't necessarily expect them to pay for the entire job, given that it is out of warranty, you haven't received the value you expect from your vehicle, and you want to remain a BMW supporter. Something like that. Those are the propositions that work much better that the demands involving lawyers. The legal position is clear, if the warranty is up. Giving them a clear indication of what you are looking for, and that you appreciate their consideration, is much more likely to work. I think you have a good shot at getting them to contribute. It may be for 50%, but that beats no contribution. Let me know how it goes, and feel free to PM me back. Jeff |
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Update: Just checked my service file . . . 13.7 hours is exactly what the dealer labor hour estimate was. |
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I don't have the TIS running on this computer to check the procedure specifically for the N62, but here it is for the M60 if you are curious.
I also agree with your suggested approach. I would definitely say that you know the warranty is up, but the fact that there is an SIB on the problem and that this certainly isn't a normal wear and tear issue, would they be so kind as to extend some sort of discount on the repair, maybe half even? Quote:
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I certainly didn't miss a part clanging into the drip pan (never such an event in 15 years of changing oil on vehicles!) but I suppose it could either go unnoticed or whoever is servicing the car just shrugs and tosses the part. As a side note and at the moment it happened, I really, really, really wanted to think it was some special part of oil filter that I had never seen before. All this discussion has me interested again. Might have to consider changing the oil to see if there's any more treasure in there . . . . |
Jeff
After having giving it further thought and talking it over with the indie I agree with your post. Regarding your suggestions; Wouldn't you know it great minds think alike. I Contacted BMNA this afternoon and spoke to a very nice man who listened very carefully to my concerns and gave me a case number. He contacted the dealership and left a message for the service manager. He made no promises but assured me that he would do what he could. Just about everything you suggested I said along with a few other kind expressions including my recent thoughts about purchasing a 330D, fixed income senior,:rofl: ect. ect I didn't talk about money. All I ask for was customer support and the way may daughter put's it I'm looking for some BMW Love. I got an SIB in my hand We'll see what happens. Thanks for the info everyone......:thumbup: Quote:
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Happy to help. :thumbup:
Keep us updated. |
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