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888x5 10-26-2009 10:15 PM

Track Your BMW
 
Hi,
I try to check the status of my X5 order last week. It show "On Order" but my CA told me it already "Schedule for Production" next week + 1 wk Production + 2wk for transportation. My question is the online status are not up to date as Dealer system?

Please advise. Thanks

LeMansX5 10-26-2009 10:35 PM

Toll free # is more up-to-date. Web site is few days behind. Dealer info is latest.

jaaX3 10-26-2009 10:50 PM

1-800-831-1117

And if you don't want to talk to the operator (she never understands what I'm saying):
Dial number
When operator starts talking, press 2
When operator starts talking, enter production number
When operator starts talking, press 1
Listen for reply

888x5 11-03-2009 10:58 AM

The 800# told me my X5 is in production and ESTIMATE COMPLETION date is "Jan 5 2010" my CA told me the car should be ready for pickup last week of NOV 2009....which is more accurate?

Penguin 11-03-2009 11:05 AM

The CA has the best data.

Mine is waiting at the dealership, but the web says it is still in the VPC, and the phone line says it is "awaiting transportation."

z2g 11-06-2009 05:28 PM

I recently placed an order for a 3.0 X5 and was told that my car was scheduled to go into production during the 48th week of the year. When I check the status via the 800 number, it stated that my production number has no scheduled production date.

Is that normal?

genemish 11-06-2009 05:42 PM

Quote:

Originally Posted by z2g (Post 677693)
I recently placed an order for a 3.0 X5 and was told that my car was scheduled to go into production during the 48th week of the year. When I check the status via the 800 number, it stated that my production number has no scheduled production date.

Is that normal?

yes, this is normal.. week 48 starts on Nov 23rd..

z2g 11-06-2009 05:46 PM

Quote:

Originally Posted by genemish (Post 677697)
yes, this is normal.. week 48 starts on Nov 23rd..

So, despite it being only about 3 weeks away, the production status on the 800 phone system would still state that the production date is unknown? When will it give an actual date for production in the phone system?

genemish 11-06-2009 05:55 PM

Quote:

Originally Posted by z2g (Post 677699)
So, despite it being only about 3 weeks away, the production status on the 800 phone system would still state that the production date is unknown? When will it give an actual date for production in the phone system?

For me, i got the actual date 3 business days before the start... and then, production started 2 days early (Thursday vs Monday).. so actual answer is 1-3 business days

z2g 11-06-2009 05:59 PM

Quote:

Originally Posted by genemish (Post 677704)
For me, i got the actual date 3 business days before the start... and then, production started 2 days early (Thursday vs Monday).. so actual answer is 1-3 business days

Thanks for the info.


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