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marshotel 05-03-2012 01:30 PM

Rear Ended
 
2 Attachment(s)
I was rear ended yesterday by someone that was unaware that red lights mean stop.....ALWAYS. Luckily everyone is okay.

cam1999 05-03-2012 01:56 PM

Sorry to hear, doesn't look too bad!

My son rear ended someone, it didn't look too bad either however the insurance company totaled it, damn!

ECS Tuning 05-03-2012 03:58 PM

Glad everyone is ok! The X doesn't look to terrible on the surface hopefully it's an easy fix so your X can look good once again.

marshotel 05-03-2012 06:37 PM

Thanks. i would think that a new tail gate (lift gate had a small dent) and bumper cover for starters. Hopefully it isn't too bad underneath. Now for the fun part, I plan on insisting that they use the shop at my dealership. I don't want to use some cut rate shop that the other drivers insurance company recommends.

ard 05-03-2012 09:15 PM

Don't think that the BMW dealer is the best....they might be, but BMWs have some crap paint. IMO, find the very best shop you can.

Also, don't let them tell you what to do. Inform them that "xyz will be doing the work, I will have them send you an estimate". If they say "oh, our adjuster needs to look at it" simply respond with "no, they don't. Your insured is responsible for my loss- and I will let you know what it is. Please recognize that YOUR internal procedures and policies are not applicable to ME- they may be to your insured, but not to ME. If, after I get you the estimate, you would like to inspect it, I will allow that as a courtesy".

I always like to wear the pants.

A

GL

soldmystang 05-03-2012 09:23 PM

the wife's 328 recently got pasted by a State Farm insured. they tried to depreciate the front clip due to prior damage, road rash on the right side. i balked a bit as their insured ripped the entire left side of the clip off our car.

we had the dealer's body shop do the repairs. they only use BMW OEM parts. it took a phone call and a complaint letter to the NC DOI but State Farm ponied up the whole $6K for the repairs.

paint looks pretty good to me..............

ard 05-03-2012 09:42 PM

Quote:

Originally Posted by soldmystang (Post 876621)

paint looks pretty good to me..............

My only point is NOT to automatically think "Oh, the best repairs for my BMW will be done by the BMW Authorized Repair shop at the dealer". Might be, might not.

marshotel 05-03-2012 09:55 PM

Quote:

Originally Posted by ard (Post 876620)
Don't think that the BMW dealer is the best....they might be, but BMWs have some crap paint. IMO, find the very best shop you can.

Also, don't let them tell you what to do. Inform them that "xyz will be doing the work, I will have them send you an estimate". If they say "oh, our adjuster needs to look at it" simply respond with "no, they don't. Your insured is responsible for my loss- and I will let you know what it is. Please recognize that YOUR internal procedures and policies are not applicable to ME- they may be to your insured, but not to ME. If, after I get you the estimate, you would like to inspect it, I will allow that as a courtesy".

I always like to wear the pants.

A

GL

That is my plan. I will let the adjuster take a look at it but in the maeantime i will get my own estimate. There is no doubt that I am going to the shop of my choice. I will let them deal with the difference between their estimate and reality.

alexmish 05-03-2012 10:12 PM

Sorry to hear that. Did you get any messages/warnings - like SRS malfunction etc? I'd vote for BMW shop, as there could be non-body problems for which they might need to use BMW shop expertise (i.e. resetting codes etc) - my wife's 335 was rear-ended recently, the headrests poped up, and BMW service had to reset all computers IN ADDITION to body work.

marshotel 05-03-2012 11:15 PM

Quote:

Originally Posted by alexmish (Post 876636)
Sorry to hear that. Did you get any messages/warnings - like SRS malfunction etc? I'd vote for BMW shop, as there could be non-body problems for which they might need to use BMW shop expertise (i.e. resetting codes etc) - my wife's 335 was rear-ended recently, the headrests poped up, and BMW service had to reset all computers IN ADDITION to body work.

Nothing byond the body damage at this point. Hopefully that will be it.


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