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  #1  
Old 08-14-2013, 01:24 PM
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You guys talked me into CTSC. I went to buy the filter kit & oil but I need 10 quarts to approximate a drain but they want 17.00 per for loose quarts vs 14.50 in the 6 pack. No problem, I'll call and ask for 10 for 145.00. Click contact and get a webform to email and there is no number.

I do not like to do business with companies that hide their number. I found several places that had the alternator but had no number so I kept looking.

Silly in this age to do that IMHO.
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Old 08-14-2013, 01:35 PM
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dude Klaus is one guy. He gets like 300 calls a day, he used to have the number but asked to email because he couldn't keep up with demand.
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Old 08-15-2013, 03:56 PM
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Quote:
Originally Posted by SlickGT1 View Post
dude Klaus is one guy. He gets like 300 calls a day, he used to have the number but asked to email because he couldn't keep up with demand.

So I ordered almost 24 hours ago. No conformation or communication. I check the order it says completed:

24XX 2013-08-14 14:41:53 $82.65 Completed

After completed it says click for details:
Order Content Product Name Price Quantity Total Filter Kit 5HP24 $64.93
(Not Taxable) 1 $64.93 Subtotal Amount : $64.93 Shipping : $17.72 Tax Amount : $0.00 Total Amount : $82.65

Nothing about shipping.

I'd say communication is pretty far down the to do list.

I just sent a message through the webform. We'll see what happens, I'd say this is verifying why I don't like dealing with companies that don't share phone info.
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Old 08-17-2013, 08:02 AM
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Quote:
Originally Posted by e30cabrio View Post
So I ordered almost 24 hours ago. No conformation or communication. I check the order it says completed:

24XX 2013-08-14 14:41:53 $82.65 Completed

After completed it says click for details:
Order Content Product Name Price Quantity Total Filter Kit 5HP24 $64.93
(Not Taxable) 1 $64.93 Subtotal Amount : $64.93 Shipping : $17.72 Tax Amount : $0.00 Total Amount : $82.65

Nothing about shipping.

I'd say communication is pretty far down the to do list.

I just sent a message through the webform. We'll see what happens, I'd say this is verifying why I don't like dealing with companies that don't share phone info.
No input of any kind in the 2 business days since I placed the order and imho worse no response to the webform request for shipping info.

I guess my policy to do business with companies that provide a phone number isn't so hairbrained.

I'd never order from them again.
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Old 08-14-2013, 01:40 PM
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I'm sorry if offended you by not having any knowledge of a company I never heard of prior to an hour (or so) ago lighten up dude.
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Old 08-14-2013, 02:05 PM
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Quote:
Originally Posted by e30cabrio View Post
I'm sorry if offended you by not having any knowledge of a company I never heard of prior to an hour (or so) ago lighten up dude.
Sometime that's the problem with text/post no one can really grasp fully what other try to say.

In any rate, if you drop the pan and refill, the kit is all you need. You can't drain the torque convertor w/o dropping the tranny or using some sort of extractor (machine to recirculate etc). So you don't need 10-quart.
Unless (again reading between the lines) maybe you are thinking about replacing the filter/pan and on later days do another drain and refill.

Yep, Klaus is the guy coresponding with me, at least that's the signature on the email.
Alot of auto-industry nowadays, prefer text/emails instead of phone as form of communications cause many of them operated by 1-2 front employee/sales sitting on top of a big warehouse. That's how they pass the saving to us, it's a competitive world this auto-parts online business.
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Old 08-14-2013, 02:20 PM
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Two things. The kit link takes you to nothing available. You have to get the filter and then add the oil. No biggie, just what it is.

Second You can drain and fill. run through the gears on stands or the road and then remove 4 quarts and replace them to get 90 +/-%
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Old 08-14-2013, 02:36 PM
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Quote:
Originally Posted by e30cabrio View Post
Second You can drain and fill. run through the gears on stands or the road and then remove 4 quarts and replace them to get 90 +/-%
Let's say it holds 10 quarts. Let's assume you can replace 5. That gets you 50% new fluid.

Now run it, and the fluids mix.

Now drain 5 quarts (2.5 are old, 2.5 are new). Put in five new quarts. Now you are at 75% new fluid.

You would have to do it four times to achieve your 90%.
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Old 08-14-2013, 02:49 PM
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I disagree on the percentages but regardless if it is 60 or 90 it is better than leaving all that gunk in there and not changing the filter.
*Edit*

I said I want to replace the 6 that will come out by removing the pan. Not 5. Therefore there is whatever is in the torque converter and you can get some out with a pump.
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Old 08-14-2013, 02:53 PM
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Some good info here:
http://www.xoutpost.com/bmw-sav-foru...ures-poll.html
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