How do you guys maintain a good rapport with your dealer?

[stwjazz7]

I'm curious about where all of you who participate in this thread are located. I agree with the two-way street analogy. Just as in any relationship, each party plays a part in how well the relationship evolves. I travel alot and have found vast differences in how you are treated in different parts of the country and the world. Of course, geography isn't the only determining factor, but it also can't be ignored as being one. I live in NY, but purchased my X in Fla. Every dealer I visited in my NY and NJ while I was looking to purchase was more interested in selling me off-leases and left-overs then listening to what I was looking for. One dealer in Binghamton even changed the price of the car after he got my deposit. I was being told by a salesman in westchester that I would never find what I wanted because there were none available in the country . A female car locator overheard the conversation and intervened. She used his terminal and showed us 5 without trying hard, One of which was the exact color and package that I wanted. I gave her a dozen roses for her help. The salesman in Fort Lauderdale and I negociated everything over the phone and he picked me up at the airport. Everyone was extremely helpful there. On the drive back to NY my cruise control didn't work. Westchester BMW service took care of it but woulded give me a loaner(not a big deal). I've had good and bad (mostly bad) experiences here in NY. I've noticed that there are some really hepful people, but they appear to be surrounded by many that have their own agendas. After being treated so well at my MB dealer and not having purchased my car from them, it was a little disappointing on how I've been treated by BMW. One more note. It seems imo, that most of the women involved are much more helpful than the guys.