First - I apologize to both the OP and Simon for the trouble you've had. I assure you there is nothing that I want more than to have you fixed up and quickly. This included me sending a return label to the OP (even though they didn't purchase from me) and agreeing to take back Simon's headlights and pay for his return shipping.
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Second, let me clear up any information that is incorrectly put forth.
1. The lights we are sending you are made by Sonar. The ones on eBay selling for $230-280 shipped are not the same as these but they are also made by Sonar. We completely gut the insides and remove a number of key elements inside the lights starting with the poor angel eyes but also including changing the way the projector accepts HIDs, there are also changes in the actual projector lenses, but you can't see that on photos.
So, the lights you will and have received while only visually looking the same are not the same. Sort of like the average X5 3.0 vs an X5 4.4 <-- same basic cars, but dramatically different when you look at the details.
2. Originally the DEPO headlights we purchased had 3 problems - they leaked, their angel eyes setup was limited - look carefully at our pictures and you'll see that high beam rings cannot extend to the top of the housing, and they had poor delivery times.
3. There is another headlight we are examining now. It's not a DOT light, and yes, it can be purchased on eBay for about $400, however, it appears to be the best of all worlds - but we will not know until we actually get it.
4. Regarding our overall product mix. I've asked Dave to become a sponsor on here many times, and he has agreed kindly. It's unfortunately my desire to have a perfect product that has kept me from becoming one right away.
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Currently, we sell X5 LED tails, X5 predator chromium, etc. However, my desire is to become a full fledged member offering you better products than just those, the headlight will be one of them.
We resell many products at slightly over eBay prices because we offer immediate service, support, and responses.
We also significantly modify many headlights to reflect the tastes of our
customers. I've highlighted "CUSTOM" because our prices reflect the
custom nature of these products as we add our own flare to them.
At this time, no other company offers an E53 headlight with higher powered angel eyes and pre-configured for HID that is great quality and doesn't leak.
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To finish:
OP - the new lights may be in our hands as early as Friday
Simon - ditto to the above - those lights will be in our hands shortly. I hope you received my email this morning and we can clear the issue regarding some things privately.
We will - if things go well - be using this new light moving forward so that we have no future issues whatsoever.
10-01-2008, 01:25 PM
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