my loaner car

mrbmwx5 · #1 07-13-2009, 04:41 PM

Put the x5 in for airbag light reset... and dont want to wait so my SA give me this to drive.
The best part is ...I get FREE service too.

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Stevev · #2 07-13-2009, 04:53 PM

That is a nice convertible loaner there...

FSETH · #3 07-13-2009, 04:53 PM

Nice!

Have you modded it yet?

dsm2925 · #4 07-13-2009, 04:57 PM

how does the loner car thing work? if im getting my car fixed at dealer and it takes more then 1 day i get a loaner? do i pay? Please explain..

askhao · #5 07-13-2009, 05:07 PM

Quote:

Originally Posted by dsm2925

how does the loner car thing work? if im getting my car fixed at dealer and it takes more then 1 day i get a loaner? do i pay? Please explain..

x2... and i would definetly want a 335i!

FSETH · #6 07-13-2009, 05:10 PM

It all depends on if you are under warranty and your relationship with the sales advisor.

dsm2925 · #7 07-13-2009, 05:15 PM

Quote:

Originally Posted by FSETH

It all depends on if you are under warranty and your relationship with the sales advisor.

you have left me the same.. Someone else please explain?

mrbmwx5 · #8 07-13-2009, 05:21 PM

Quote:

Originally Posted by FSETH

It all depends on if you are under warranty and your relationship with the sales advisor.

Mine is out of warranty but i have very good relationship with my dealer and my SA
As for Modding it i'm thinking of about it.

FSETH · #9 07-13-2009, 05:22 PM

You typically get a loaner of the dealerships choice/availability if you are getting service under warranty. If you are out of warranty, then it depends on how nice your s/a is feeling that day. If you have a good relationship with him he may give you one. If you have a really good relationship with him, you may be able to choose from what they have (especially if you have a good relationship and are under warranty).

There are multiple reasons for them to or to not give you a loaner. If you got service/repairs done at a particular dealer out of warranty and they screwed something up where you had to bring the car back, they may provide you with a loaner for your troubles. They really don't have to give you squat.

Like I said. Depends on your warranty status and your relationship with the s/a. Nothing is written in stone that I know of. Unless the manufacturers warranty, extended warranty or maintenance warranty all include loaners.

tomcat · #10 07-13-2009, 05:23 PM

Not sure if it is the individual dealer's decision or BMW policy, but the dealer I went to has posted loaner rules on their website. For example, must be '04 or newer (unless purchased from them) and must be a service of >1.5 hours. Full details here:BMW of Dallas Loaner policy

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