Dont buy Tail Lights from ebay id dtmotoring

[blackx]

they never worked in my x5, and set off all kinds of dash warnings. so i sent them back and now they are chargine me a 15% restocking fee Im going to order led's from a different vendor. just wanted to give everyone the heads up

[X5SND]

Fine print bud....fine print.

[blackx]

"Return and exchange
Inspect all item upon arrival, if you found the item broken or defective, please notify us within 7 days. No claim will be accepted after 7 days.
We may request buyers to provide digital pictures due to damage/defective product for return/exchange reason, this can help us to find the best solution to buyers and ensure to give customer a smooth and faster transaction. We will provide you a separate email address for you to send us a picture since ebay email system can not attached with pictures
All returning item will need to obtain authorization from us. We will not process any returns without the authorization."


nothing about a 15% restock fee for a product that was broken

[X5SND]

"Full refund will be granted only with prior authorization RMA # and item is new condition. Partial refund, subject of restocking fees 15 % will be granted based on conditions of the item. If any buyer remorse or item less than expectation, buyers can simply return item at buyer expense and 15 % restocking fee may apply if item is not new. Any damaged or lost shipment must be reported within 14 days. Return postage is the buyer responsibility if details are not given or if pictures cannot be provided to demonstrate defects. All our items had been tested with applicable vehicles to ensure proper fitment so we fully need to understand why they don’t fit so we can make proper adjustment on our descriptions for the specific product."

[TiAgX5]

I wonder if this is the same seller I sent a question about their "perfect fit" LED clear taillights. Wanted to know if the lights are plug and go with NO bulb out warning lights, never got a response so did not buy.

[Ricky Bobby]

I bought my LED tails from this seller, and have been fine for 2 years (they sound the same but I think you got a bad set?):

00 06 BMW x5 E53 Philips LED Perform Red Clear Tail Lights Lamps Left Right | eBay

[sunny5280]

Originally Posted by X5SND

"Full refund will be granted only with prior authorization RMA # and item is new condition. Partial refund, subject of restocking fees 15 % will be granted based on conditions of the item. If any buyer remorse or item less than expectation, buyers can simply return item at buyer expense and 15 % restocking fee may apply if item is not new. Any damaged or lost shipment must be reported within 14 days. Return postage is the buyer responsibility if details are not given or if pictures cannot be provided to demonstrate defects. All our items had been tested with applicable vehicles to ensure proper fitment so we fully need to understand why they don’t fit so we can make proper adjustment on our descriptions for the specific product."

IMO this is a poor seller. This doesn't sound like a case of buyers remorse. If the OP purchased the correct item, based on the sellers description, and it failed to work correctly with his vehicle then I would expect the seller to refund the entire purchase price.

To the OP: Did you try to exchange the lights for another set?

[TiAgX5]

Originally Posted by Ricky Bobby

I bought my LED tails from this seller, and have been fine for 2 years (they sound the same but I think you got a bad set?):

00 06 BMW x5 E53 Philips LED Perform Red Clear Tail Lights Lamps Left Right | eBay

This is the description of the item I questioned the seller about (only they were full clear, no red except for a thin strip along the bottom edge), they had the Philips LED in the title. Seller never responded. They were $169 + $29 shipping.