BMW Online ?

[bell407]

Hy again Tim,

normally you should find already some menu parts of BMW Assist or Online.
I had a problem with the hardware and I couldn´t use both services regarding to the error.
In Germany, all X5 with Navi Prof. with BT have the Assist and Online components automatically. As I checked on the UK BMW site know, in UK you have to order it seperatly, so the guys from BMW might be right. But it´s only software I suppose, the second SIM card phone should be in as you have BMW Assist, don´t you.
Check your iDrive setup menu (when you push the knob down) under settings for a menu point "BMW service settings" or something named similar . Sorry may car "speaks" german and so I don´t
know the exact name of it. There you will find 2 menu points, status and profile. Under status you will find the function "Initialize" BMW telematic services (only available when you have the contract for these options.
Nevertheless, there should be 2 menu points in your communication part of the iDrive menu with BMW Assist and BMW Online. There should be written that you have to activate your account under the setup menu and so on. So you only find BMW Assist and no BMW Online menu point ?

Maybe they can flash the software of your car and put the right one in.
They should write a PUMA message to the technical guys in Germany, they will sort it out.

Good Luck on this topic and don´t be too sad if it´s not working, it´s a nice to show thing but close to useless in everyday´s life to my opinion.
ever tried to write an email with the iDrive ?

Regards

Christian