I have been observing the forum since October 2007, this is my first post.
I wonder if anyone has a case like this-
Purchased rims(20" - 227M) from MORRISTOWN and the rims were delivered damaged. I asked Morristown to retrieve the rims and handle their claim with FEDEX who is their agent as I had no transaction with FEDEX.
I initially OKed for a replacement but after almost a month of being "tricked and lead along"

I realize that I caught in the middle of Morristown's claim with FEDEX and my ability to get a replacment or just get back my money is dependent on Morristown's claim with FEDEX.
As anyone had such an experience and why should I be caught in the middle of MORRISTOWN's calim with their agent FEDEX. I explained to the parts rep. that I ahd no transction with FEDEX and paid all my monies to MORRISTOWN who have not delivered to me a good quality product that they promised when I made the payment.
Confused and (robbed)what should I do - contact BMW NA.