Order Cancellation Letter Opinions
Hey X Outposters...after a lot of hand wringing, I have composed this letter to email to my CA later tonight...thought I would run it by you to see if I should tweak it anywhere:
Dear ---,
I learned some information over the weekend that affects our deal and I wanted to touch base with you to propose a plan. I have read that documents outlining the LCI for the E70 started reaching dealers in the last couple of days, so you may have already seen internal documents about this. It appears that production will begin in March for Mid-April delivery of the 2011 X5’s, which are receiving minor changes to the bumpers and lights. More importantly, I am hearing that the N55 twin-scroll turbo with 300hp & 295lb-ft of torque will be replacing the naturally aspirated 3.0 liter as the base engine. Not only is this a more powerful engine, it gets better gas mileage.
This is all new information for me, and so I would like to decline delivery of the X5 we ordered and instead, leave my deposit on hand with you and be placed on a waiting list to be first to order the ‘11 model. As a sign of good faith, I am more than happy to sign something making this a non-refundable deposit.
I realize we’ll lose the $2500 Holiday Credit and risk higher Money Factors and MSRP, but I would rather face that than take delivery of a model that will be mechanically outdated in 3 months. I have had a good relationship with the you (and ----Service Advisor)) for many years and look forward to purchasing our family’s vehicles from ---BMW Dealership Name--- for many years to come, so I hope you will be able to accommodate this change of plans. Please let me know how you would like to proceed.
Best wishes
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