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Wow, thats very unlucky. Especially with all the hassle you've being through.
Not that it will help, but my 2009 x5 35d has 30,000 miles on it, and its had no issues w.r.t burning or odd smells.
I would get them to fix the damage that the flat bed truck has caused. Wheel and fender flare is a easy fix and will be like new again. As for the passenger door, let them try and fix it. If you are not satisfied get them to fix it again until you are. I've found BMW approved paint shops great a paint matching.
As for the smoke you witnessed, if it was me I would ask that once the repairs (that the tow truck caused) have being done to your satisfaction, you go out on a long test drive with one of the service techs to see if the problem can be replicated. If it can't I would take the car and if it happened again, if you have a phone that's capable of recording video (iphone) or just a video camera .. video the problem so you can present it to your dealer. I would open the hood as well to see if you can identify where the smoke/smell/burning may be coming from. The more information you can provide to the dealer, the better chance they have of understanding the problem.
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08-19-2010, 01:40 PM
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