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  #19  
Old 10-29-2011, 12:39 AM
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Join Date: May 2010
Location: USA
Posts: 21
trashheap is on a distinguished road
I went and hired a lawyer today. Here are the facts. when Desert BMW had the vehicle for 8 weeks and did whatever, they opened a PUMA case with BMW. I went a visited the vehicle on week #2. The vehicle was seriously in a ton of pieces inside. I think every part of the dash was sitting in the trunk and back seat. I don't think they had a clue what was going on. The first time they fixed it there were a ton of parts on the paperwork, and I can only image what they cost plus labor. I don't know how BMW reimbuses a dealer, if it is like every time or by the job or what. Anyways, when I got the vehicle back, it was not even assembled right. The left side door panel was torn, rear door panel was off the clips, and the interior dash by the i-drive plastic was broken and pulled up. They told me that was all normal and offered to repair the door panel. When I left the dealer is started raining and my wipers then didn't work. I ended up taking it back and they had it like 3 or 4 more days fixing issues. But when i got it back again the door panel was more damaged then before (they tried to fill it with some plastic stuff and it looked crappy). It went down hill from there. They did give me a loaner car, 328i to drive. But the whole experience from the begining with Desert BMW was just horriable. Each time I brought it back as it got worse they had their Shop Forman work on it, which was not any better then whoever worked on it first. When the dealer called me this week to tell me about the 14K I needed to pay to fix it, he told me that maybe a Electro Magnetic Pulse was coming from my house. That pissed me off even more have even said that. i guess that was like their comment "Outside Influence" is causing it. I would sure like to take it to another dealer, but Desert BMW of Las Vegas also owns Desert BMW of Henderson, both Auto Nation dealers. Vegas has no other dealer choices to take it to. I almost want to take it to Los Angeles or a dealer down their but since BMW NA said no warranty I don't think it is going to help.

I guess we will see what the attorney says. I wish I could upload the dealer paperwork, you would see how they basically accused me of changing the brake switch.
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