Voice Control Interface Issues - Need Help

[gregg3gs]

I have a 2008 X5 e70 with nav, phone, bluetooth. Its a fully loaded system short of rear entertainment.

Here is the issues.
When I press the voice commend icon (on left side of steering wheel) I can't hear the beep.

I can say a commend and the system hears it and accepts it.
I can say the commend really quiet and the system still hears it.

This did work before and I think I turned it off or down somehow.

-I tried to reset using two eject buttons and idrive button (nothing, still got the issue)
-I tried resetting pressing idrive button for 30 seconds: this is not a working function on my car
-I tried screaming at the system while turning up the idrive knob: nothing did reset

Text Language selected is English.

My nav direction are also not spoken, you can hear the music lower but you cant hear the direction narration.

How do I reset this?

Please help.