DICE...issues and resolutions.

[atillathetom]

Let me start this thread by saying that Tom @ EAS has been extremely helpful during my entire DICE drama and continues to offer the best customer service in the business. This is in no way a negative thread about EAS or Tom.

I wanted to get the impressions of other X5 drivers out there with the DICE module. I have read several threads with people experiencing some of the issues I have and would like to try and better document how people have fixed them, or perhaps which issues are unresolved.

I guess I will start with my story.

I received my first DICE a few weeks back and although the install was quite simple, the first module was balanced heavily to the right side of the car no matter what I did. I sent it back in and received a new one.

The second module corrected the balance problem, but introduced several new ones....

The first is that if I make or receive a bluetooth call, the text display will not return and frequently after I end the call the sound will almost completely disappear and be replaced by the clicking sound that many have complained about. If I try to adjust the volume, it clicks every time.

Second, every time a change the track, the volume drops out for a half second them returns. This happens every time.

Lastly, it seems like the sub is not utilized when playing music using the DICE. When I turn it to SIRIUS, the sub acts normally, but back to DICE, it is hardly there.

Tom sent me a third unit and even tested my unit on his cars and did not have any issues. I am stuck with the problems above and am planning to take the unit and the car to him next month to have him see things first hand.

Can anyone comment on resolutions to these issues or perhaps add any issues you have to the list. I am thinking about returning the DICE in favor of the VSM and iLINK, but really do not want to spend the money.

I can't help but think that there is some combination of DICE firmware, Radio model, sirius model, and DSP that is causing issues on some cars, and none on others. So if you respond, please provide as much info as possible.

Thanks,

Tom