E38 MKIII W/S Nav is Black

[email protected] · #1 02-03-2009, 01:42 AM

Hey there,

I think I killed my navigation. I'm hoping someone here can help me out.

I have an '01 E38 with a MKIII nav and the widescreen display. It was running 3-1/21. I attempted to upgrade to v22.

I used Disk Utility (Mac) to burn a copy of the V32 software to disk, working under the impression the newer software will upgrade the older machines as far as they'll go. Am I totally off base here?

With the nav system up, I ejected the map disk and installed my v32 disk. It said it was reading software, then went black. After about ten minutes I heard what sounded like the disk grinding in the trunk. After that, every few minutes I could hear the disk whir, but it wouldn't spit it out. The nav unit shows lights on the eject button, but not on the power button.

Any ideas on if this is recoverable?

Thanks in advance for any help.

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jilonbmw · #2 02-03-2009, 10:20 AM

Hi, I got exactly the same problem! Your MK3 is not crash!!
The problem is that the OS CD you have used is not correclty burned!! It is important for the MK3. I propose you the download the V27 that I tested to solve my problem and to burn it with alcohol which free for 30 days!
Here you can download the V27 version
http://www.xoutpost.com/navigation-sy...-released.html
and here you can download the alcohol 120 software:
http://www.01net.com/telecharger/win...hes/25671.html
You can choose the english language after, I think!
I hope it will run for you.
Thanks

[email protected] · #3 02-03-2009, 08:23 PM

Thanks for the response. I tried something else before I got your reply, and I'm now stuck on a new problem.

I downloaded and burned the v21.1 CloneCD image. That brought the screen back to life with a message about doing the software update and taking six minutes.

It stayed up for twenty five minutes before I gave up and shut it down.

This morning it was still up on the way to work. After about ten minutes it killed the stereo, though I was able to turn it back on.

The v21.1 disk will not eject.

Ideas?

zerochief · #4 02-03-2009, 08:56 PM

http://www.xoutpost.com/articles/all-...ion-drive.html

[email protected] · #5 02-04-2009, 03:39 AM

Hey there,

I tried the steps described in the stuck disk thread without any luck. I don't think the disk is stuck per se, I think the damned computer just doesn't want to give it up (a minor difference, I'm aware).

As it stands right now, I have a v21.1 burned on a TDK CDR by CloneCD in the drive. When I power on the car the display comes up with a message about a software update that might take six minutes. This message does not go away (at least not in the hour or so of continuous driving I did today). Pressing the eject button on the Nav computer does not eject the disk. It doesn't even elicit the whir of the drive.

Further, the radio shuts off every three minutes or so. Vexing.

The first step in the stuck disk thread is to put the key in ignition one or two (I tried both), and hold the eject button for three minutes. Release and push eject when it stops flashing. My eject button is solid amber at all times. It never starts flashing. Releasing and quickly hitting eject at three or four minute mark does nothing. Not even a whir of the drive.

I disconnected the negative battery terminal, waited a minute, and reconnected it while holding down the eject button on the nav. This caused the drive to whir for a bit, the display to stay dark a moment, but was unsuccessful. After about ten seconds the display goes back to the software update message and the nav returns to silently ignoring me. Variations on the eject while reconnecting battery method had the same response.

Does anyone have any additional ideas? I'm at a complete loss and don't have many other avenues to pursue this.

Thanks again guys.

[email protected] · #6 02-04-2009, 04:40 PM

What are the chances yanking the disk with a set of needle-nosed pliers would destroy the drive?

Very gently yanking the disk, I should specify.

zerochief · #7 02-04-2009, 04:59 PM

The article I posted explains how to physically remove the disc (solution 3) - not just electronically. Did you read the entire article? Just open the thing up and follow the guidelines. I went through the same issue your having a couple years ago. I had to open the case to get it out.

Scuba · #8 02-04-2009, 05:05 PM

Don't use mechanical methods of taking out the disk...... you did not tried everything to use this method ;-)

So do the following:

Before doing everything find and download navi softvare created in Mode2/Form1 (you can check this by opening the image of navi SW in any program which is able to work with images, I prefer ImgBurn for this). Having this image burn it on the slowest speed (1x is preferrable, 2x maximum) to the disk, make the error check.

1. Open the trunk, switch the ignition OFF, close all the doors
2. Wait till the LED on your navi goes off
3. Take out the navi unit (for this press four fixing nails - two on each side of the navi and take navi out)
4. Disconnect two joints (blue and brown) fron the back side of the navi
5. Wait for 15-20 minutes
6. Connect cables back
(items 3-6 could be replaced by disconnection of the batery)
7. Switch an ignition ON
8. Press continiously Eject button, in certain time jamed disk should come out
9. Put the SW disk into navi unit
8. "Pray" (c) KiwiJochen ;-)

It could take a little bit more time than in normal situation (approx 10-15 min) when the update process will come on the screen.

Good luck

Then tell us the results....

[email protected] · #9 02-06-2009, 01:00 AM

I had a little more time to play with it tonight and decided to try Scuba's method followed by getting mechanical on the ejection gear.

I opened the trunk and decided to try the ejection method one more time. It didn't eject the disk, but it did turn on the display and start updating the computer. The key was not in the ignition.

After about two minutes it rebooted, showed the splash screen, and said it was up to date.

WTF?

It's working beautifully and fully updated.

zerochief · #10 02-06-2009, 01:05 AM

Quote:

Originally Posted by [email protected]

It's working beautifully and fully updated.

Wow thats great!

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