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#1
10-31-2006, 02:22 AM
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Why Do People Shop At Nordstrom's?
#1 CEO Buy's a pair of shoes in San Francisco #2 Rides the train all the way home 45 min away from San Francisco #3 In the car on the way home from the from the train station she discovers they gave her the wrong shoes #4 CEO call's Nordstroms to explain the problem #5 Nordstroms Rep just left dropping off the correct shoes, apologizes and ask the CEO to call if she needed further Assistance. That my friends is what they call customer service and the reason why people shop at Nordstroms
__________________
"What you hear in a great jazz band is the sound of democracy. “The jazz band works best when participation is shaped by intelligent communication.” Harmony happens whenever different parts get to form a whole by means of congruity, concord, symetry, consistency, conformity, correspondence, agreement, accord, unity, consonance……. 
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#2
10-31-2006, 02:24 AM
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Don't forget free hemming on jeans!
__________________
The Present: 2014 Audi Q5 TDI Prestige The Past: 2013 Lexus GS350 2013 VW Golf TDI 2007 BMW X5 4.8i LOADED & Loved 2009 VW Jetta 2008 VW Touareg VR6 2005 BMW X5 3.0i 2005 BMW Z4 3.0i 2004 BMW X5 3.0i 2003 BMW 325i 2000 Ford Explorer Eddie Bauer 4x4
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#3
10-31-2006, 04:02 AM
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Quote:
 i agree, they have excellent service!btw, quicksilver, did you purposely mispelled "available" as "avaliable" in your signature? 
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... thank you X5world!
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#4
10-31-2006, 06:54 AM
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Indeed. Their customer service is wonderful! They do it right at Nordstrom.
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Whenever I text "Barack," my phone suggests the word "Capable." I guess my my phone IS pretty smart.
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#5
10-31-2006, 07:21 AM
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My Nordstrom story -
I had a pair of Bally shoes purchased from Nordstrom that I wore on a business trip to the Bay Area. It rained the entire week that I was there; I ended up ruining the soles of the shoes from constant walking on wet tarmac (I was auditing our airport operations). When I came home, I dried the shoes out, stuck in some shoe trees, and threw them back in shoe box, thinking that I'd eventually have them resoled. A couple of years later, I buy another pair of Bally's which unfortunately did not fit right. I ask my wife to take my shoes back to Nordstrom and she returned with a store credit. But to my surprise, she had taken back my old pair of water damaged shoes by mistake and even more surprisingly, they took them back, offering little resistance. The store credit was for the full purchase price of the shoe, $240. Feeling bad about this mistake, I went back to the store, prepared to return the store credit in exchange for the old shoes, plus I brought the ones I needed to be exchanged. The shoe department manager told me, "We tossed your old shoes. You're a regular customer so don't worry about it. Go find a new pair." I walked out with 2 pairs of new shoes, but paid for only 1 pair because Nordstrom went out of their way to take care of me. Nordstrom, IMHO, is the benchmark in customer service.
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#7
10-31-2006, 07:35 AM
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Quote:
I love that store.
__________________
  Current: 2016 X6 ///M Black Sapphire Metallic
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#8
10-31-2006, 07:46 AM
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Quote:
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Been there...Done that
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#9
10-31-2006, 10:46 AM
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They have great shoe's for men I'm a big Salvatore Ferragamo fan
__________________
"To become a member of a crew you've got to be 100% Italian so they can trace all your relatives back to the old country. See, it's the highest honor they can give you. It means you belong to a family and crew. It means that nobody can f@ck around with you. It also means you could f@ck around with anybody just as long as they aren't also a member. It's like a license to steal. It's a license to do anything"
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#10
10-31-2006, 11:49 AM
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Nope! I can't spell very well and thats a fact. Trying to get better though.
Quote:
__________________
"What you hear in a great jazz band is the sound of democracy. “The jazz band works best when participation is shaped by intelligent communication.” Harmony happens whenever different parts get to form a whole by means of congruity, concord, symetry, consistency, conformity, correspondence, agreement, accord, unity, consonance…….
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