I have the Storm and agree that it isn't going to beat the iPhone anytime soon. I keep reading the reviews of people complaining about the keyboard. The keyboard is different, there is a learning curve to getting used to it. The SureType keyboard can be turned off by simply opening the menu and enabling mutitap. The lack of WiFi is not a huge deal since VZW's 3G network works in my area of Chicago unlike AT&T's. It's primary use is a phone, therefore I expect my calls to go through, internet speed isn't a huge worry.
I do agree that there is some lagginess in the OS. An update is due to be out around the 15th.
The version of the software that was supposed to be on the phone had a security issue that couldn't be fixed before release so an older, more stable, and slower version was re-flashed onto the phones.

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