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Old 03-15-2012, 06:35 PM
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JCL:

I can understand your frustration. iPad like all devices can have their issues.
However since your iPad is under warranty there is no reason for this issue to continue.
My suggestion is. Gather your receipt, and you iPad serial number and call apple immediately.

Leave out to one million other users who are suppose to have the problem.
Describe your problem. If there's an answer they will walk you thru how to
solve it. If they can't correct the problem they will prob. suggest sending you
another iPad.

I've called Apple very few times since 1984 and every time I called the
problem was solved in less than 10 minutes.


Quote:
Originally Posted by JCL View Post
I installed OS 5.1 last night on my iPad 2, replacing 5.01. Now to see if it resolves the problem of Safari closing randomly and repeatedly when text boxes are open. I followed the previously posted instructions to restart, reset, close all other applications, turn off the cloud, etc, but it has still been closing up until yesterday. Visiting the Apple store and talking to a genius brought no joy, since they said "we have never seen that problem before". When I showed them over 1 million Google hits on the same apparent problem they were unsure as to how to respond. So I took pity on them and left.

Interested in other's experiences as to whether the upgrade to 5.1 resolves this apparent bug.
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