FedEx Delivery of MacBook Pro - Missed!

Car_Girl · #1 07-01-2013, 10:33 AM

OMG, I'm so stinking mad right now. FedEx is the least predictable of delivery services imo.

Last week on June 25th, I ordered a 15-inch MacBook Pro Retina decked out by performance with the max you could order so it had to be built.

On Friday June 28th, I received a notification from FedEx that my item shipped from Shanghai, China and that I would receive the delivery Wednesday by late day. I subscribed to their text notifications so I could find out the status at each check point where the shipment was going afterwards.

I checked the tracking number feverishly Saturday to find out if the shipment had reached customs. By the end of the day, I saw that my delivery was in Romulus which meant that it landed in Detroit. I checked the FedEx site and the delivery date was moved up to Tuesday no later than 6PM or something

This morning at 8:24AM, I received a text from FedEx indicating that the shipment was out for delivery but my text notification was turned off because I like my sleep. The doorbell rang around 9:25AM and it was apparently the FedEx delivery person with my package. I didn't bother getting out of bed to answer the door because I thought it might be solicitors. We get those all the time.

About 15 minutes later, I got out of bed and found the delivery attempt notice on my door. Now I'm flaming mad.

I'm mad that FedEx's delivery info stated Wednesday, then Tuesday and that I didn't get warning about Monday until about an hour prior to the delivery attempt. I'm on vacation so I slept in. I had no idea the delivery attempt was going to be made today or I would have been pacing by the door.

I'm mad at myself for sleeping in!

I'm mad at my husband for ignoring the doorbell. I'm pretty sure he thought it was solicitors too but he claims he didn't hear the doorbell. It was too late anyway so I think he made up a story about not hearing the doorbell.

ARGH! Now I have to wait until 6PM this evening and drive 30 minutes away to go pick up my package, or I have to be tied to my front door for tomorrow's delivery because I AM NOT MISSING THIS ONE!

Thanks for the opportunity to rant. I don't feel any better but it was worth a shot.

I'll never use FedEx again because I NEVER have problems knowing when UPS is going to arrive at my door. Out of 100% of my deliveries, whatever UPS's web site says will be the delivery date, is exactly the delivery date. Every time. This is my first FedEx delivery in a long time and their site said Tuesday until this morning. I was preparing to put a pre-printed signature release sheet on my door so they could just leave the package if I wasn't home but moving the date up is probably supposed to be a delightful surprise but to me, I'd rather wait a day and have confidence that I know when the package will arrive, than randomly have dates pulled ahead like this with very little lead time. Had I noticed the text notification, I would have had an hour. Couldn't they have updated their system last night?! I was up until 1:30AM today. (Hence, the sleeping in.)