Help! 2008 BMW x5 4.8 Engine Failure

[lanbrown]

Originally Posted by trader4

How do you know that BMW was competent in their diagnosis of
the problem? According to Emden, BMW told him that the tires
were ruined in his very limited amount of driving by MB having rotated
them. He says he came back with a CEL on, they reset it, told
him it was nothing, sent him on his way again. He says they told
him that the oil filter looked old, it was a "cheap aftermarket" one.
It's Hengst. That doesn't sound particularly competent to me.
In a case like this, you proceed against everyone that you could
make a case against and in my book, the BMW dealer is at the top
of that list.

I agree there is a good chance the vehicle had the problem before
it was sold/traded in. Can the BMW dealer see what work was
done on it, if it was taken to another BMW dealer just prior to
being sold by the previous owner? If by some miracle he could
find a service ticket somewhere that shows it was diagnosed and
the owner knew this car was about to blow up, that would be a
whole new angle.

Was the MB dealer competent? Was the OP competent? Are you competent? is anyone competent that has posted in this thread?

Given that you don't even know that a BMW dealer can see information about the car...yes, the dealer has access to information that could show if the previous owner knew there was an issue. The BMW dealer does not need to release that information and BMW NA has strict "policies" on that information. The previous owner could have used an independent shop to get it services outside of the warranty and that would not show in any service record.

I also disagree with the whole new angle bit. The OP bought a used vehicle and many states, a used car is sold AS IS. In most states the lemon law does not apply on used vehicles. There are some exceptions though and a used vehicle that comes with a warranty might be able to use the lemon law. The OP did say it was in the shop quite a bit. Was it 30 days of that 60-day period? If so, I'd probably push to try to get it covered under the lemon law. Once again though, an attorney will be required as this is a used vehicle and the law might make it quite clear that warranty or not, it was a used a vehicle and cannot be claimed under the lemon law.

[BMWjason]

OMG, the oil filter looks crushed! Iv'e seen a similar issue when a quick lube added Gear Oil to an engine. Long story short, the engine bearings were destroyed.

[Ron07x5]

So sorry what a nightmare! I do not think I would have paid more for the engine than I paid for the car ... I would have stopped and consulted an attorney at that point. Wonder what actually caused the engine failure ... Guess I need to re read all the text here in case that might be guessed. I just bought a 4.8l x5 2007 from a private party it came with last 5 years of Bmw service records so I can see thankfully no fundamental engine or trams issues. Wonder what the service history of your car is .... Porsche will provide a cars service history that they have performed but not Bmw. Best of luck you deserve to win. Post what happens please

[Doug Huffman]

Originally Posted by Ron07x5

[ ... ] Porsche will provide a cars service history that they have performed but not Bmw. Best of luck you deserve to win. [ ... ]

Hmm. I have what purports to be my CPO BMW's service history, and it is quite plausible.

[Ron07x5]

Originally Posted by Doug Huffman

Hmm. I have what purports to be my CPO BMW's service history, and it is quite plausible.

I had Bmw service tell me if you owned the car they would tell you of service preformed as warranty repairs but nothing more.

[Doug Huffman]

Originally Posted by Ron07x5

I had Bmw service tell me if you owned the car they would tell you of service preformed as warranty repairs but nothing more.

How would you expect BMW to know of private/non-warranty repairs?

[Ron07x5]

Originally Posted by Doug Huffman

How would you expect BMW to know of private/non-warranty repairs?

I would expect bmw to know of all.the services they have done whether under warranty or not. And we see the.other post saying an owner can get.that information. Bmw just doesnt want a prospective buyer having access to.that information. Ever notice.how used car.sales.never.has the x owners.service.records? It is a risk to the sale letting the buyer know the full.history. I bet the unfortunate owner here will see.in the cars history.indicators of the issues he had with the engine.

[Ron07x5]

I was considering a Porsche cayanne ... Porsche service told me they would tell me anything short of personal information of current or former owners. In the Porsche case I learned of things done and not done and learned it had been some years since last seen which was contrary to the owners statements

[thrillcat]

I took my key and registration into the local BMW dealership and they printed out a report of every time it had been into any BMW dealership in the country. Dates mileage and services/repairs/owner complaints performed.


Sent from my iPhone using Tapatalk

[Ron07x5]

Originally Posted by thrillcat

I took my key and registration into the local BMW dealership and they printed out a report of every time it had been into any BMW dealership in the country. Dates mileage and services/repairs/owner complaints performed Sent from my iPhone using Tapatalk

Good one to know ... they did that for free?