Xoutpost.com - Umnitza - Projector 53

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WOW... I wish I had read these before I went down the road.

So Umnitza does have it's "track record" and history does repeat itself.

My favorite one is this one... started by Umnitza saying "I'd like to take the time to clear the air a bit about our service, products, and overall commitment to our customers."... that was Sep 2005... and I guess they have been moving in reverse gear ever since.

WOW.... it has been 4 years and still the same.

Quote:

Originally Posted by ImolaMMM

Google is a beautiful tool! I love how one is able to type in stuff like-
umnitza complaints or umnitza customer service for example & guess what? You get a $#@! load of pissed off people who are/have gone through the same BS. Umnitzapoo, give Simon his money back(full refund, period!) Pay for the return shipping(yes, eat the cost/loss.) You've done this on more than one occasion & w/ be lying if you said you haven't!!! But, on the lighter side, umnitzapoo, congrats! I see you've truly hit it big, you've made it in the Urban Dictionary...
http://www.urbandictionary.com/define.php?term=umnitza

& here are some more familiar threads. In a couple of them, you"ll see that umnitzawho is w/ to bend over backwords on boards where he's a sponsor. i guess that's why he has a FU attitude here. If that's not the case, satisfy your customer(Simon) w/ the least inconvenience/cost to him. If he wants a refund-give it, period. & the BS about the deposit, get real!

http://www.nissanclub.com/forums/new...xperience.html
[URL="http://forums.maxima.org/dealership-vendor-experiences/544032-umnitza-review.html"]

http://forums.maxima.org/dealership-...za-review.html

http://www.unitedbimmer.com/forums/l...za-ordeal.html

http://www.318ti.org/forum/showpost....&postcount=160

http://www.xoutpost.com/x5-e53-forum/...direction.html

*bump*

Simon, did you ever get your money back?

Nope, not yet. They were at SEMA and I was on business trip last week. So we had a "time out" for a week.

Quote:

Originally Posted by ImolaMMM

*bump*

Simon, did you ever get your money back?

I've always had great experience with Tom. Whenever I had a problem, Tom always took care of me and his products have always been top notch! I would do business any day with Tom!

I've had several encounters with umnitza and I was never treated properly. They claimed that an item had a life-time warranty when I bought it, but a year later, they gave me the run-around until I just gave up and threw the part away (literally!).

So, umnitzapoo shut down their entire operation to go to SEMA?!? You've got to be kidding me! That "company" is so full of BS! They're just trying to wear you down, hoping that if enough time passes, you'll accept the loss like lemans4.8. Pathetic! umnitzapoo, just give the man his money back!

Quote:

Originally Posted by simoncpw

Nope, not yet. They were at SEMA and I was on business trip last week. So we had a "time out" for a week.

i wouldnt orde anything from umnitza. i ordered a set of depo's and got depo's that were damaged. very poor shipping. then it took 6 weeks to get my new depos shipped out. extremely frustrating. Dont order from umnitza

Umnitza isnt a big company like they act. its one GUY Named matt and all he does it spend 60hrs a day of his time on forums posting and posting. his company is a joke and once he has your money he doesnt really care about hsi service no more. i wouldnt buy from umnitza. matt is a very selfish and immature individual

:bump: Sooooo, what w/the final outcome? Did you get a full refund?

Quote:

Originally Posted by simoncpw

Nope, not yet. They were at SEMA and I was on business trip last week. So we had a "time out" for a week.

Hi Guys,

Terribly sorry for the delay on the update. I've been extremely busy with the overseas trips and over the holiday seasons.

Anyway, here's the update:
1) NO, Umnitza has not sent me the replacement.
2) They still wanted me to pay the US$400 deposit before they would send me the replacement to replace the crap that they had sent me.
3) After I posted his smart plan on the "return shipment", he asked me to give send them the crappy lights back to him and he will refund me. BUT I'll have to pay the shipment first and he was suppose to "reimburse" me?!

At the same time, my credit card company "Customer Service" called to follow up on this case. And since this has not been resolved, they have given me a full refund.

For those who have been following this story or thinking of buying anything from Umnitza:
DO NOT BUY ANYTHING FROM THIS GUY OR DO ANY BUSINESS WITH HIM

You will not know what you will get; You will not know what you will NOT get; All they will give you loads of crap and excuses, with no real effort in correcting problems.

Thank you all for all comments and advices. This is really a great community and I really hope that this thread will help to prevent the members from falling into the Umnitza crap again.

Happy New Year to you all!!!