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  #11  
Old 11-15-2021, 02:14 AM
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^That looks totally different from my FoxAssist interface. Are you on a Mac or is that a browser account interface for Foxwell?
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2005 X5 4.4i Build 04/05 Maintenance/Build Log
Nav, Pano, Sport (Purchased 06/14 w/ 109,000 miles) (Sold 8/15 w/121,000 miles)


2006 X5 4.8is Build 11/05 Maintenance/Build Log
Nav, DSP, Pano, Running Boards, OEM Tow Hitch, Cold Weather Pckg (Purchased 08/15 w/ 90,500 miles)

2010 X5 35d Build 02/10
Nav, HiFi, 6 DVD, Sports Pckg, Cold Weather Pckg, HUD, CAS, Running Boards, Leather Dash, PDC, Pano (Purchased 03/17 w/ 136,120 miles)
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  #12  
Old 11-15-2021, 04:20 AM
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That is the FoxAssist application running on my PC. Not the website. But it looks exactly like the website. I've uninstalled it and reinstalled it 4 times. Still looks like that.

Sent from my moto g(7) optimo (XT1952DL) using Tapatalk
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  #13  
Old 11-15-2021, 10:46 AM
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FoxAssist vs https://www.foxwelltech.us/ website

I get a different screen than you do, also; I'm using Windows 10 on my home-built PC, and the https://www.foxwelltech.us/ website.

Did you receive an SD card reader with your 530? or do you have one already? I used the one I got from Foxwell to insert the SD card into my PC and to the https://www.foxwelltech.us/ website, and didn't plug the scan tool directly into the PC. Then, after conducting registration & software purchase/downloads are completed, I remove the SD card from the reader, and put it back into the scan tool. Here's a screenshot of the members page:
Name:  foxwell screenshot.JPG
Views: 35
Size:  73.0 KB
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  #14  
Old 11-15-2021, 10:52 AM
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What FoxAssist version number are you running?
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2005 X5 4.4i Build 04/05 Maintenance/Build Log
Nav, Pano, Sport (Purchased 06/14 w/ 109,000 miles) (Sold 8/15 w/121,000 miles)


2006 X5 4.8is Build 11/05 Maintenance/Build Log
Nav, DSP, Pano, Running Boards, OEM Tow Hitch, Cold Weather Pckg (Purchased 08/15 w/ 90,500 miles)

2010 X5 35d Build 02/10
Nav, HiFi, 6 DVD, Sports Pckg, Cold Weather Pckg, HUD, CAS, Running Boards, Leather Dash, PDC, Pano (Purchased 03/17 w/ 136,120 miles)
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  #15  
Old 11-15-2021, 10:56 AM
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V1.12.002

Quote:
Originally Posted by crystalworks View Post
What FoxAssist version number are you running?
In my case, I'm running V1.12.002
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(Born on 2001-07-13, Friday the 13th)
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  #16  
Old 11-15-2021, 11:50 AM
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Quote:
Originally Posted by crystalworks View Post
What FoxAssist version number are you running?
V1.12.002

Sent from my moto g(7) optimo (XT1952DL) using Tapatalk
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  #17  
Old 11-15-2021, 11:53 AM
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Quote:
Originally Posted by workingonit View Post
I get a different screen than you do, also; I'm using Windows 10 on my home-built PC, and the https://www.foxwelltech.us/ website.



Did you receive an SD card reader with your 530? or do you have one already? I used the one I got from Foxwell to insert the SD card into my PC and to the https://www.foxwelltech.us/ website, and didn't plug the scan tool directly into the PC. Then, after conducting registration & software purchase/downloads are completed, I remove the SD card from the reader, and put it back into the scan tool. Here's a screenshot of the members page:

Attachment 81229
I did receive an SD card, it was pre-installed on the scanner. I tried loading the software onto the SD card, then load the SD card into the scanner. Nothing.

Sent from my moto g(7) optimo (XT1952DL) using Tapatalk
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  #18  
Old 11-15-2021, 12:26 PM
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That's the correct version number.

Quote:
Originally Posted by valleyviewlawns View Post
Here is what I see when I hook up the 530 to the PC, and click update on the 530. It already has the serial number on here, but there is no activate option anywhere.
Okay I logged into the website and that screen shot you posted was from that. Don't use the website at all once you have registered. Just open the FoxAssist program and follow the directions I posted.

Quote:
Originally Posted by valleyviewlawns View Post
I did receive an SD card, it was pre-installed on the scanner. I tried loading the software onto the SD card, then load the SD card into the scanner. Nothing.
The SD card needs to be in the unit. Open FoxAssist, hook up the USB cable to your PC and then to the Foxwell 530. After the 530 boots up, navigate to "Update" on it. Once you select that your PC will notify you of a USB drive connected and FoxAssist will populate the serial number and drive capacity information. From there you'd select Download on FoxAssist (if you've activated the serial number to your account already) and update the 530. The 530 needs to stay in that "Update" mode until you've completed doing everything.

Edit: Here is a video going step-by-step. https://www.youtube.com/watch?v=jXoEB6fRtP0
__________________
2005 X5 4.4i Build 04/05 Maintenance/Build Log
Nav, Pano, Sport (Purchased 06/14 w/ 109,000 miles) (Sold 8/15 w/121,000 miles)


2006 X5 4.8is Build 11/05 Maintenance/Build Log
Nav, DSP, Pano, Running Boards, OEM Tow Hitch, Cold Weather Pckg (Purchased 08/15 w/ 90,500 miles)

2010 X5 35d Build 02/10
Nav, HiFi, 6 DVD, Sports Pckg, Cold Weather Pckg, HUD, CAS, Running Boards, Leather Dash, PDC, Pano (Purchased 03/17 w/ 136,120 miles)

Last edited by crystalworks; 11-15-2021 at 12:47 PM.
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  #19  
Old 11-15-2021, 01:22 PM
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Quote:
Originally Posted by crystalworks View Post
That's the correct version number.



Okay I logged into the website and that screen shot you posted was from that. Don't use the website at all once you have registered. Just open the FoxAssist program and follow the directions I posted.



The SD card needs to be in the unit. Open FoxAssist, hook up the USB cable to your PC and then to the Foxwell 530. After the 530 boots up, navigate to "Update" on it. Once you select that your PC will notify you of a USB drive connected and FoxAssist will populate the serial number and drive capacity information. From there you'd select Download on FoxAssist (if you've activated the serial number to your account already) and update the 530. The 530 needs to stay in that "Update" mode until you've completed doing everything.

Edit: Here is a video going step-by-step. https://www.youtube.com/watch?v=jXoEB6fRtP0
That is the issue I am having with FoxAssist. I am logging onto the application by clicking on the FoxAssist icon on my desktop, and it goes to the page that you are seeing. It looks EXACTLY like the website. I don't understand why it is doing that.
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  #20  
Old 11-15-2021, 01:29 PM
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different models, different methods, acceptable results

When I first registered my Nt510e on 1-20-2021, I did use FoxAssist to register, but it was via a different version, and it wouldn't recognize my username/password when I tried again, a few minutes later. I think my first connection may've been done with the unit attached to the PC (I have the FoxAssist program on the PC, so I must've used it); I don't remember why I didn't update the programming at that time, before I disconnected.

Realizing my error, that's when I had the problem logging back in, with the unit plugged into the PC, so in desperation, I removed the SD card and tried again, via card reader. Eventually, I was able to log-in, and finished updating the software, via the website. And later on, in May, I used the SD/card reader method to add the BMW software.

Maybe I used a backdoor approach, but the results were the same as if I had done as in the video...it worked for me. YMMV
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